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How do I change apn settings on iphone5s

I'm with Fido I'm no getting LTE on my iPhone5s (factory unlocked), I was told changing APN setting will do the trick. Need help to configure my iphone5s to receive LTE signal.


Thanks in advance.

iPhone 5s, iOS 7.0.4, Factory unlocked

Posted on Jan 18, 2014 9:15 PM

Reply
3 replies

Jan 21, 2014 12:39 PM in response to PRARP

Hi PRARP,


Thanks for visiting Apple Support Communities.


If you are having trouble with a cellular data connection, try these steps first:

Follow the instructions below for assistance with troubleshooting cellular data issues on your iPhone. After performing each step, please test to see if the issue is resolved.

  1. Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
  2. Restart your iPhone.
  3. Ensure that your software is up to date:
  4. Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
  5. If your SIM card has SIM PIN enabled, try toggling it off: Tap Settings > Phone > SIM PIN.
  6. Try another location. If a different location works, but the original location still does not, contact your carrierto report the issue.
  7. Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
  8. Restore the iPhone as new.
  9. Contact your carrier to:
    • Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
    • Verify that there are no account-related blocks.
    • Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.

If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare to troubleshoot further.

You can find the steps above in this article:


iPhone: Troubleshooting a cellular data connection

http://support.apple.com/kb/ts3780


Regards,


Jeremy

How do I change apn settings on iphone5s

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