popeye201
Level 1 (0 points)

Q: Browser not responding - link to www speed?

Safari and Firefox often go into "not responding" mode for minutes on end. Unison too. Is there any connection betwen this problem and internet acess speed? I'm on very rural uncapped 256kb plan. If my connection to the web stalls - will these browsers "hang" or is it more likely a memory issue?

 

Some months back I upgraded to 10.6.8 and it works fine except now I'm starting to get the 'wall of death' - the dark curtain which descends and prompts a re-start. Worrying as I am 100's of miles from any Apple store/repair.

iMac, Mac OS X (10.6.8)

Posted on Jan 19, 2014 2:21 AM

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popeye201

Q: Browser not responding - link to www speed?

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  • by andyBall_uk,

    andyBall_uk andyBall_uk Jan 19, 2014 4:31 AM in response to popeye201
    Level 7 (20,495 points)
    Jan 19, 2014 4:31 AM in response to popeye201

    If there is a report shown when you restart after the dark curtain, pleas post it here.

    If the report is not shown automatically, look in  /Library/Logs/DiagnosticReports

  • by popeye201,

    popeye201 popeye201 Jan 19, 2014 5:07 AM in response to andyBall_uk
    Level 1 (0 points)
    Jan 19, 2014 5:07 AM in response to andyBall_uk

    Do you mean this?

     

    Kernel_2014-01-18-201629_localhost.panic

     

    panic(cpu 1 caller 0x2abf6a): Kernel trap at 0x00c5e290, type 14=page fault, registers:

    CR0: 0x80010033, CR2: 0x000000a8, CR3: 0x1b245000, CR4: 0x00000660

    EAX: 0x00000000, EBX: 0x4ca45000, ECX: 0x07a7d800, EDX: 0x00000000

    CR2: 0x000000a8, EBP: 0x3251a908, ESI: 0x00000009, EDI: 0x07a7d800

    EFL: 0x00010246, EIP: 0x00c5e290, CS:  0x00000008, DS:  0x00000010

    Error code: 0x00000000

     

    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)

    0x3251a6e8 : 0x21b837 (0x5dd7fc 0x3251a71c 0x223ce1 0x0)

    0x3251a738 : 0x2abf6a (0x59e3d0 0xc5e290 0xe 0x59e59a)

    0x3251a818 : 0x2a1a78 (0x3251a830 0x0 0x3251a908 0xc5e290)

    0x3251a828 : 0xc5e290 (0xe 0x48 0x10 0x10)

    0x3251a908 : 0xcd776b (0x2185c000 0x21817000 0x219c1000 0x8f38400)

    0x3251a958 : 0xcd7314 (0x21817000 0x21877d20 0x3251a9f8 0x81)

    0x3251a978 : 0xc6bc46 (0x21817000 0x772a800 0x3251a9d0 0x100000)

    0x3251aab8 : 0xca55d8 (0x21817000 0x1 0x3251abcc 0x3251abc8)

    0x3251ab68 : 0xc67fe1 (0x21817000 0x1 0x3251abcc 0x3251abc8)

    0x3251abe8 : 0x56da06 (0x21817000 0x0 0x3251ae3c 0x3251ac74)

    0x3251ac38 : 0x56e2a5 (0xcf6720 0x21817000 0x73baf88 0x1)

    0x3251ac88 : 0x56eb59 (0x21817000 0x10 0x3251acd0 0x0)

    0x3251ada8 : 0x286638 (0x21817000 0x10 0x73baf88 0x1)

    0x3251be58 : 0x21dbe5 (0x73baf60 0x6bc85a0 0x1fa3f8 0x8807)

    0x3251be98 : 0x210a86 (0x73baf00 0x0 0x9f72bd0 0x7917e70)

    0x3251bef8 : 0x216f84 (0x73baf00 0x0 0x0 0x0)

    0x3251bf78 : 0x295c57 (0x6d94648 0x0 0x0 0x0)

    0x3251bfc8 : 0x2a256d (0x6d94644 0x1 0x10 0x6d94644)

          Kernel Extensions in backtrace (with dependencies):

             com.apple.GeForce(6.3.6)@0xc5c000->0xd12fff

                dependency: com.apple.NVDAResman(6.3.6)@0x96e000

                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000

                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000

                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000

     

    BSD process name corresponding to current thread: firefox

     

    Mac OS version:

    10K549

     

    Kernel version:

    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

    System model name: iMac9,1 (Mac-F2218EA9)

     

    System uptime in nanoseconds: 236405431476654

    unloaded kexts:

    com.apple.driver.AirPortBrcm43xx    423.91.27 (addr 0xeeb000, size 0x1900544) - last unloaded 159877779143

    loaded kexts:

    com.eltima.ElmediaPlayer.kext    1.58

    com.hzsystems.driver.CDSDAudioCaptureSupport    1.5

    com.apple.driver.AppleHWSensor    1.9.3d0 - last loaded 33862343092

    com.apple.driver.AGPM    100.12.31

    com.apple.driver.AppleMikeyHIDDriver    1.2.0

    com.apple.driver.AppleMikeyDriver    2.0.5f14

    com.apple.driver.AppleHDA    2.0.5f14

    com.apple.driver.AudioAUUC    1.57

    com.apple.driver.AppleUpstreamUserClient    3.5.7

    com.apple.driver.AppleMCCSControl    1.0.20

    com.apple.filesystems.autofs    2.1.0

    com.apple.Dont_Steal_Mac_OS_X    7.0.0

    com.apple.driver.AudioIPCDriver    1.1.6

    com.apple.driver.AppleIntelPenrynProfile    17

    com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1

    com.apple.driver.AppleLPC    1.5.1

    com.apple.driver.AppleBacklight    170.0.46

    com.apple.GeForce    6.3.6

    com.apple.driver.AppleIRController    303.8

    com.apple.iokit.SCSITaskUserClient    2.6.8

    com.apple.BootCache    31.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

    com.apple.driver.AppleEFINVRAM    1.4.0

    com.apple.driver.AppleUSBHub    4.2.4

    com.apple.driver.AppleFWOHCI    4.7.3

    com.apple.iokit.IOAHCIBlockStorage    1.6.4

    com.apple.driver.AirPortBrcm43224    428.42.4

    com.apple.driver.AppleAHCIPort    2.1.7

    com.apple.nvenet    2.0.17

    com.apple.driver.AppleUSBEHCI    4.2.4

    com.apple.driver.AppleUSBOHCI    4.2.0

    com.apple.driver.AppleRTC    1.3.1

    com.apple.driver.AppleHPET    1.5

    com.apple.driver.AppleACPIButtons    1.3.6

    com.apple.driver.AppleSMBIOS    1.7

    com.apple.driver.AppleACPIEC    1.3.6

    com.apple.driver.AppleAPIC    1.4

    com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0

    com.apple.security.sandbox    1

    com.apple.security.quarantine    0

    com.apple.nke.applicationfirewall    2.1.14

    com.apple.driver.AppleIntelCPUPowerManagement    142.6.0

    com.apple.driver.DspFuncLib    2.0.5f14

    com.apple.driver.AppleSMBusController    1.0.10d0

    com.apple.driver.AppleProfileReadCounterAction    17

    com.apple.iokit.IOFireWireIP    2.0.3

    com.apple.driver.AppleProfileTimestampAction    10

    com.apple.driver.AppleProfileThreadInfoAction    14

    com.apple.driver.AppleProfileRegisterStateAction    10

    com.apple.driver.AppleProfileKEventAction    10

    com.apple.driver.AppleProfileCallstackAction    20

    com.apple.iokit.IOSurface    74.2

    com.apple.iokit.IOBluetoothSerialManager    2.4.5f3

    com.apple.iokit.IOSerialFamily    10.0.3

    com.apple.iokit.IOAudioFamily    1.8.3fc2

    com.apple.kext.OSvKernDSPLib    1.3

    com.apple.driver.AppleHDAController    2.0.5f14

    com.apple.iokit.IOHDAFamily    2.0.5f14

    com.apple.iokit.AppleProfileFamily    41

    com.apple.driver.AppleSMC    3.1.0d5

    com.apple.driver.IOPlatformPluginFamily    4.7.0a1

    com.apple.driver.AppleSMBusPCI    1.0.10d0

    com.apple.driver.AppleBacklightExpert    1.0.1

    com.apple.nvidia.nv50hal    6.3.6

    com.apple.NVDAResman    6.3.6

    com.apple.iokit.IONDRVSupport    2.2.1

    com.apple.iokit.IOGraphicsFamily    2.2.1

    com.apple.driver.AppleUSBHIDMouse    162

    com.apple.driver.AppleHIDMouse    162

    com.apple.driver.AppleUSBHIDKeyboard    141.5

    com.apple.driver.AppleHIDKeyboard    141.5

    com.apple.iokit.IOUSBHIDDriver    4.2.0

    com.apple.iokit.IOUSBMassStorageClass    2.6.7

    com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.5f3

    com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3

    com.apple.iokit.IOBluetoothFamily    2.4.5f3

    com.apple.driver.AppleUSBMergeNub    4.2.4

    com.apple.driver.AppleUSBComposite    3.9.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8

    com.apple.iokit.IOBDStorageFamily    1.6

    com.apple.iokit.IODVDStorageFamily    1.6

    com.apple.iokit.IOCDStorageFamily    1.6.1

    com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.8

    com.apple.driver.XsanFilter    402.1

    com.apple.iokit.IOUSBUserClient    4.2.4

    com.apple.iokit.IOFireWireFamily    4.2.6

    com.apple.iokit.IOAHCISerialATAPI    1.2.6

    com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8

    com.apple.iokit.IO80211Family    320.1

    com.apple.iokit.IOAHCIFamily    2.0.6

    com.apple.iokit.IONetworkingFamily    1.10

    com.apple.iokit.IOUSBFamily    4.2.4

    com.apple.driver.NVSMU    2.2.7

    com.apple.driver.AppleEFIRuntime    1.4.0

    com.apple.iokit.IOHIDFamily    1.6.6

    com.apple.iokit.IOSMBusFamily    1.1

    com.apple.kext.AppleMatch    1.0.0d1

    com.apple.security.TMSafetyNet    6

    com.apple.driver.DiskImages    289.1

    com.apple.iokit.IOStorageFamily    1.6.3

    com.apple.driver.AppleACPIPlatform    1.3.6

    com.apple.iokit.IOPCIFamily    2.6.5

    com.apple.iokit.IOACPIFamily    1.3.0

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Jan 19, 2014 5:24 AM in response to popeye201
    Level 6 (17,283 points)
    Apple Watch
    Jan 19, 2014 5:24 AM in response to popeye201

    For your internet problems I'd suggest rebooting your router, just unplug the power wait a few seconds then power it back up.

    The "wall of death" yo describe is a kernel panic. http://support.apple.com/kb/TS3742

    I suggest you uninstall these per the developers instructions

    com.eltima.ElmediaPlayer.kext    1.58

    com.hzsystems.driver.CDSDAudioCaptureSupport    1.5

  • by popeye201,

    popeye201 popeye201 Jan 19, 2014 6:29 AM in response to Mike Sombrio
    Level 1 (0 points)
    Jan 19, 2014 6:29 AM in response to Mike Sombrio

    Thank you for that advice.

     

    Ok, did the router restart and uninstalled Elmedia Player...but what is this - did a search and nothing showed up?

     

    com.hzsystems.driver.

    CDSDAudioCaptureSupport    1.5

     

    Will do the 'safe boot' if the wall of death returns.

  • by popeye201,

    popeye201 popeye201 Jan 19, 2014 6:32 AM in response to popeye201
    Level 1 (0 points)
    Jan 19, 2014 6:32 AM in response to popeye201

    I just found this elsewhere on this site:

     

     

    So, I've been back to the "com.hzsystems.driver" Google list and spent a bit more time. It seems that "com.hzsystems.driver" is a non-Apple kernel extension. The second part of the name "CDSDAudioCaptureSupport 1.5 indicates that it belongs to Spin Doctor.

     

    Spin Doctor is a program that comes with Roxio Toast Titanium and is used for digitizing analogue audio. I don't use Spin Doctor (preferring Amadeus Pro) but I do keep all the Toast software up to date.

     

    I'm going in......