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Q: I disconnected My Passport by mistake, and now Time Machine can not find it. Although connected, it does not appear in the M ... more
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Jan 21, 2014 10:05 AMby sheila_m.,HelpfulHello rjhc49,
Thank you for the details of the issue you are experiencing with your external hard drive. I found an article with steps you can take when an external device is not being recognized.
I recommend following the steps in the section titled "Top troubleshooting tips" in the following article:
http://support.apple.com/kb/HT1151
Thank you for using Apple Support Communities.
Best,
Sheila M.
