HT204234: Use Airplane Mode on your iPhone, iPad, iPod touch, and Apple Watch
Learn about Use Airplane Mode on your iPhone, iPad, iPod touch, and Apple WatchQ: Hi... wifi is grayed out on my iphone 4S. Tried resetting the NW settings, also erased all the settings to a new iphone. Even then ... Hi... wifi is grayed out on my iphone 4S. Tried resetting the NW settings, also erased all the settings to a new iphone. Even then the problem is not solved. Please help. more
-
All replies
-
Helpful answers
-
Jan 19, 2014 6:27 AM in response to NikithaKosuriby JimHdk,Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.
-
Jan 19, 2014 6:28 AM in response to NikithaKosuriby TJBUSMC1973,Use this article: support.apple.com/kb/ts1559
Follow all of the troubleshooting steps. You can even try restoring the device as new: support.apple.com/kb/ht4137
If the wi-fi remains greyed out, your device needs service.
If within warranty, it should be free.
If not, it will probably cost $199 USD + tax.