Q: So my daughter locked herself out of her iPod and can't remember the password.  I've tried to reconfigure, but I'm not able to for some reason.  Any suggestions????

Hello, lucylu27. 

Thank you for visiting Apple Support Communities. 

If a device is disabled because on an incorrect passcode, here are the steps that will help get the device working again. 

iOS: Forgotten passcode or device disabled after entering wrong passcode

http://support.apple.com/kb/ht1212

Without knowing what error code you received I will include the best article for restore errors on an iOS device. 

Resolve specific iTunes update and restore errors

http://support.apple.com/kb/TS3694

If none of the steps resolve the issue, please reply back with the exact error code or message you received. 

Cheers,

Jason H.