jennyj2
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Q: I tried to update my 4th generation Ipod touch and...

I tried to update my 4th generation Ipod touch and it put me on the restore screen, when I click restore on Itunes it says I'm not hooked up to the internet whe I am. My ipod is stuck on the restore screen, help?

iPod touch (4th generation)

Posted on Jan 19, 2014 4:15 PM

by lllaass,Solvedanswer
lllaass lllaass
Level 10 (190,707 points)
Apple Watch
A:

Sounds like this

Update Server

Try:

- Powering off and then back on your router.

- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

- Change the DNS to either Google's or Open DNS servers

Public DNS — Google Developers

OpenDNS IP Addresses

- For one user uninstalling/reinstalling iTunes resolved the problem

- Try on another computer/network

- Wait if it is an Apple problem

Posted on Jan 19, 2014 4:22 PM

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