webstt

Level 1 (0 points)

Q: ICloud is locking up my IPad

My Ipad asks for my old apple ID password to sign into ICloud but I don't know it. It says that it will email me the password to my old email address but it doesn't. My IPad is basically locked up

iPad 2, iOS 7

Posted on Jan 19, 2014 4:19 PM

I have this question too

Q: ICloud is locking up my IPad

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Helpful answers

by matt00,

matt00 Jan 22, 2014 2:46 PM in response to webstt
Level 5 (4,015 points)

Jan 22, 2014 2:46 PM in response to webstt

Hey webstt,

Thanks for the question. I understand you are experiencing issues with your iPad 2. The following resources may provide a solution:

Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515

iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207

Thanks,

Matt M.
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