carlosfromgreensboro

Q: My new 2013 27 inch iMac restarts 3 or 4 times a day. Any ideas of what's wrong?

This is the crash report:

 

Anonymous UUID:       82051E3F-93EE-993F-35B4-26DCDDF413F6


Sun Jan 19 16:53:50 2014

panic(cpu 0 caller 0xffffff80162dc19e): Kernel trap at 0xffffff80162365ba, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x00000000328c0456, CR3: 0x0000000017154002, CR4: 0x00000000001606e0

RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0xffffff80382556d0, RDX: 0x0000000000000072

RSP: 0xffffff81e9ddb830, RBP: 0xffffff81e9ddb8b0, RSI: 0x00000000328c0456, RDI: 0xffffff8037c0ab48

R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x00000000ffffffff, R11: 0xffffff8016889ce8

R12: 0xffffff80382556d0, R13: 0xffffff8037c0ab20, R14: 0x00000072dd40737f, R15: 0xffffff8037c0ab48

RFL: 0x0000000000010046, RIP: 0xffffff80162365ba, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x00000000328c0456, Error code: 0x0000000000000002, Fault CPU: 0x0


Backtrace (CPU 0), Frame : Return Address

0xffffff81e9ddb4c0 : 0xffffff8016222f69

0xffffff81e9ddb540 : 0xffffff80162dc19e

0xffffff81e9ddb710 : 0xffffff80162f3606

0xffffff81e9ddb730 : 0xffffff80162365ba

0xffffff81e9ddb8b0 : 0xffffff8016235d4c

0xffffff81e9ddb8f0 : 0xffffff801622d17e

0xffffff81e9ddb920 : 0xffffff8016684ba4

0xffffff81e9ddb950 : 0xffffff80166ac8a2

0xffffff81e9ddb980 : 0xffffff80166ad045

0xffffff81e9ddb9b0 : 0xffffff7f977520eb

0xffffff81e9ddb9e0 : 0xffffff7f97758839

0xffffff81e9ddba10 : 0xffffff7f967f456a

0xffffff81e9ddba90 : 0xffffff801640cb1c

0xffffff81e9ddbae0 : 0xffffff80163fd7a0

0xffffff81e9ddbb60 : 0xffffff8016400855

0xffffff81e9ddbbb0 : 0xffffff8016406b5e

0xffffff81e9ddbca0 : 0xffffff8016403627

0xffffff81e9ddbd40 : 0xffffff8016405ffe

0xffffff81e9ddbd90 : 0xffffff801658232f

0xffffff81e9ddbdc0 : 0xffffff8016576a10

0xffffff81e9ddbe70 : 0xffffff80163fa016

0xffffff81e9ddbea0 : 0xffffff80163e46b3

0xffffff81e9ddbed0 : 0xffffff80163dda6a

0xffffff81e9ddbf40 : 0xffffff80163e4657

0xffffff81e9ddbf50 : 0xffffff801663de23

0xffffff81e9ddbfb0 : 0xffffff80162f3e06

     Kernel Extensions in backtrace:

        com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f967e8000->0xffffff7f9680cfff

        com.apple.iokit.IOAHCIBlockStorage(2.4)[DE2724CF-D751-3AFF-AF39-7DB381393835]@0 xffffff7f97750000->0xffffff7f97766fff

           dependency: com.apple.iokit.IOAHCIFamily(2.6.0)[EBAE52B6-A74C-39C9-8845-3F737C85DA9F]@0xfff fff7f9772a000

           dependency: com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f967e8000


BSD process name corresponding to current thread: launchd


Mac OS version:

13B42


Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide:     0x0000000016000000

Kernel text base: 0xffffff8016200000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)


System uptime in nanoseconds: 493338313436

last loaded kext at 387251786855: com.apple.iokit.SCSITaskUserClient          3.6.0 (addr 0xffffff7f987ac000, size 36864)

last unloaded kext at 189058295526: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f986b0000, size 8192)

loaded kexts:

com.apple.iokit.SCSITaskUserClient          3.6.0

com.apple.driver.AppleUSBCDC          4.2.1b2

com.apple.filesystems.msdosfs          1.9

com.apple.driver.AppleBluetoothMultitouch          80.14

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

com.apple.driver.AudioAUUC          1.60

com.apple.filesystems.autofs          3.0

com.apple.driver.AGPM          100.14.11

com.apple.driver.ApplePlatformEnabler          2.0.9d1

com.apple.driver.X86PlatformShim          1.0.0

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.driver.AppleHDA          2.5.3fc1

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.GeForce          8.1.8

com.apple.driver.AppleMikeyDriver          2.5.3fc1

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.driver.AppleIntelHD5000Graphics          8.1.8

com.apple.driver.AppleLPC          1.7.0

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleIntelFramebufferAzul          8.1.8

com.apple.driver.AppleThunderboltIP          1.0.10

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.AppleHWAccess          1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.AppleBacklight          170.3.5

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.driver.AppleUSBHub          650.4.4

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.4.0

com.apple.driver.AppleSDXC          1.4.0

com.apple.driver.AirPort.Brcm4360          800.21.45

com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AppleUSBXHCI          650.4.3

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.driver.AppleBluetoothHIDKeyboard          170.15

com.apple.driver.AppleHIDKeyboard          170.15

com.apple.driver.IOBluetoothHIDDriver          4.2.0f6

com.apple.driver.AppleMultitouchDriver          245.13

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.kext.triggers          1.0

com.apple.driver.DspFuncLib          2.5.3fc1

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOAcceleratorFamily          98.7.1

com.apple.nvidia.driver.NVDAGK100Hal          8.1.8

com.apple.nvidia.driver.NVDAResman          8.1.8

com.apple.iokit.IOSurface          91

com.apple.iokit.IOBluetoothFamily          4.2.0f6

com.apple.driver.AppleSMBusPCI          1.0.12d1

com.apple.driver.X86PlatformPlugin          1.0.0

com.apple.driver.IOPlatformPluginFamily          5.5.1d27

com.apple.iokit.IOAcceleratorFamily2          98.7.1

com.apple.AppleGraphicsDeviceControl          3.4.12

com.apple.driver.AppleThunderboltEDMSink          1.2.1

com.apple.driver.AppleHDAController          2.5.3fc1

com.apple.iokit.IOHDAFamily          2.5.3fc1

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.AppleSMC          3.1.6d1

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.6

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.iokit.IOGraphicsFamily          2.3.6

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0

com.apple.driver.AppleThunderboltDPInAdapter          2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0

com.apple.iokit.IOUSBMassStorageClass          3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

com.apple.driver.AppleUSBComposite          650.4.0

com.apple.iokit.IOUSBUserClient          650.4.4

com.apple.driver.AppleThunderboltNHI          1.9.2

com.apple.iokit.IOThunderboltFamily          2.8.5

com.apple.iokit.IO80211Family          600.34

com.apple.iokit.IOEthernetAVBController          1.0.3b3

com.apple.driver.mDNSOffloadUserClient          1.0.1b4

com.apple.iokit.IONetworkingFamily          3.2

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.iokit.IOUSBFamily          650.4.4

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          21

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

com.apple.kec.pthread          1

Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i5, 3.4 GHz, 16 GB, SMC 2.15f2

Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD ST1000DM003, 1 TB

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

Thunderbolt Bus: iMac, Apple Inc., 23.10

iMac (27-inch, Late 2013), OS X Mavericks (10.9.1)

Posted on Jan 19, 2014 5:17 PM

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Q: My new 2013 27 inch iMac restarts 3 or 4 times a day. Any ideas of what's wrong?

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