Q: My new 2013 27 inch iMac restarts 3 or 4 times a day. Any ideas of what's wrong?
This is the crash report:
Anonymous UUID: 82051E3F-93EE-993F-35B4-26DCDDF413F6
Sun Jan 19 16:53:50 2014
panic(cpu 0 caller 0xffffff80162dc19e): Kernel trap at 0xffffff80162365ba, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000328c0456, CR3: 0x0000000017154002, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0xffffff80382556d0, RDX: 0x0000000000000072
RSP: 0xffffff81e9ddb830, RBP: 0xffffff81e9ddb8b0, RSI: 0x00000000328c0456, RDI: 0xffffff8037c0ab48
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x00000000ffffffff, R11: 0xffffff8016889ce8
R12: 0xffffff80382556d0, R13: 0xffffff8037c0ab20, R14: 0x00000072dd40737f, R15: 0xffffff8037c0ab48
RFL: 0x0000000000010046, RIP: 0xffffff80162365ba, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000328c0456, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81e9ddb4c0 : 0xffffff8016222f69
0xffffff81e9ddb540 : 0xffffff80162dc19e
0xffffff81e9ddb710 : 0xffffff80162f3606
0xffffff81e9ddb730 : 0xffffff80162365ba
0xffffff81e9ddb8b0 : 0xffffff8016235d4c
0xffffff81e9ddb8f0 : 0xffffff801622d17e
0xffffff81e9ddb920 : 0xffffff8016684ba4
0xffffff81e9ddb950 : 0xffffff80166ac8a2
0xffffff81e9ddb980 : 0xffffff80166ad045
0xffffff81e9ddb9b0 : 0xffffff7f977520eb
0xffffff81e9ddb9e0 : 0xffffff7f97758839
0xffffff81e9ddba10 : 0xffffff7f967f456a
0xffffff81e9ddba90 : 0xffffff801640cb1c
0xffffff81e9ddbae0 : 0xffffff80163fd7a0
0xffffff81e9ddbb60 : 0xffffff8016400855
0xffffff81e9ddbbb0 : 0xffffff8016406b5e
0xffffff81e9ddbca0 : 0xffffff8016403627
0xffffff81e9ddbd40 : 0xffffff8016405ffe
0xffffff81e9ddbd90 : 0xffffff801658232f
0xffffff81e9ddbdc0 : 0xffffff8016576a10
0xffffff81e9ddbe70 : 0xffffff80163fa016
0xffffff81e9ddbea0 : 0xffffff80163e46b3
0xffffff81e9ddbed0 : 0xffffff80163dda6a
0xffffff81e9ddbf40 : 0xffffff80163e4657
0xffffff81e9ddbf50 : 0xffffff801663de23
0xffffff81e9ddbfb0 : 0xffffff80162f3e06
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f967e8000->0xffffff7f9680cfff
com.apple.iokit.IOAHCIBlockStorage(2.4)[DE2724CF-D751-3AFF-AF39-7DB381393835]@0 xffffff7f97750000->0xffffff7f97766fff
dependency: com.apple.iokit.IOAHCIFamily(2.6.0)[EBAE52B6-A74C-39C9-8845-3F737C85DA9F]@0xfff fff7f9772a000
dependency: com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f967e8000
BSD process name corresponding to current thread: launchd
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000016000000
Kernel text base: 0xffffff8016200000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 493338313436
last loaded kext at 387251786855: com.apple.iokit.SCSITaskUserClient 3.6.0 (addr 0xffffff7f987ac000, size 36864)
last unloaded kext at 189058295526: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f986b0000, size 8192)
loaded kexts:
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleUSBCDC 4.2.1b2
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics 8.1.8
com.apple.driver.AppleLPC 1.7.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelFramebufferAzul 8.1.8
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4360 800.21.45
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i5, 3.4 GHz, 16 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: iMac, Apple Inc., 23.10
iMac (27-inch, Late 2013), OS X Mavericks (10.9.1)
Posted on Jan 19, 2014 5:17 PM