Installing Itunes Update.

Trying to install new itunes update. 11.1.3 since i can no longer sync my phone.. Its given me an error. I tried removing itunes and i get error code 87 because it cant find a file. I need Help. Thanks....

iPhone 4S, iOS 7.0.4

Posted on Jan 19, 2014 8:10 PM

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12 replies

Jan 20, 2014 10:12 AM in response to lucasoil4u

Okay ... for some reason (if we take the error message at face value) the iTunes installer is looking in the folder where the little Quick-Launch taskbar shortcut icons are kept (rather than the desktop icons), and running into trouble when it tries to do that.


If it really is a permissions/security issue stopping it from doing so (again taking the error message at face value), we might be able to get past the problem by using the procedure from the following user tip:


"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems


(Experimental advice again, but the procedure will do no harm.)

Jan 20, 2014 6:18 PM in response to lucasoil4u

Okay ... then maybe we might be able to get around this if we try installing the iTunes update from inside a different admin account.


Create a new account with full administrative rights. Log out of the usual account and log into the new account. (Don't use fast user switching to move between accounts.)


Try the install from inside the new account. If it goes through okay in there, log out of the new account, and back into your own account.

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Installing Itunes Update.

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