Ricoh Print Data Error

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Select

/var/log ▹ cups ▹ error_log

from the hierarchical list on the left side of the Console window. If you don't see that list, select

View ▹ Show Log List

from the menu bar. Then select the messages from the time of the last failed printing attempt. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

I don't see that model listed as supported here:

OS X: Printer and scanner software available for download

You might be able to set it up as a generic printer.

Delete the printer. Add it back as an IP printer with the following settings.

Does it in fact work as a generic PS printer?

This is a problem that the manufacturer's tech support would have to resolve.

I'm also having this problem, except with a C4502A. In our case, we're using user codes for authentication. Are you doing that? I ask because it sort of introduces an extra variable into the troubleshooting process.

I know this reply is a bit late to the party, however if you are having issues printing to Ricoh or Sharp business machines it is probably because they don't have the Postscript option fitted to them. By default these machines can only print PCL. Postscript is an optional extra on these brands of machines. The only exception is the new 40 series Sharps which now have it installed at the factory.

As we all know, OSX usually only prints using the Postscript printer language. There are a couple of specific models of Oki small business printers/MFPs that do provide an Apple compatible PCL driver, but this is rare.

The "Print Data Error" you are getting on the machine is basically telling you "I can't print this because it's not Postscript."

This is also probably why your Windows PCs can successfully print. Windows normally installs PCL drivers by default. You can install PS drivers on Windows but the MFP must have the option installed just as with OSX devices.

You can retrofit a PS3 kit to these brands of machines providing they are still a current model. Superceded models are no longer supported for options.

Contact your MFP support organisation for additional information.

Hope this helps someone somewhere who may come across this post down the track.

I was under the impression that you could configure them printer local to use LDP protocol and that they would work, is that not the case?

I seem to be having the same issue Ricoh MP C6502.