HT201676: iTunes Allowances are no longer available

Learn about iTunes Allowances are no longer available
ahmedalmufarigi

Q: I forgot my security questions how can I find it

I forgot my security questions how can I find it

iPhone 5, iOS 7.0.4

Posted on Jan 20, 2014 3:32 AM

Close

Q: I forgot my security questions how can I find it

  • All replies
  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Jan 20, 2014 3:35 AM in response to ahmedalmufarigi
    Level 10 (134,181 points)
    iTunes
    Jan 20, 2014 3:35 AM in response to ahmedalmufarigi

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use