dropped my phone screen down this morning and my screen s all black but it is still vibrating and making sounds what do i do?, dropped my phone screen down this morning and my screen s all black but it is still vibrating and making sounds what do i do?

Question

dropped my phone screen down this morning and my screen s all black but it is still vibrating and making sounds what do i do?, dropped my phone screen down this morning and my screen s all black but it is still vibrating and making sounds what do i do?

Posted on Jan 20, 2014 9:15 AM

Reply

Answer 1

Jan 20, 2014 9:23 AM in response to chloemarshall

Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo hopefully comes back on the screen. If the screen remains black, you'll have to get it serviced, could be a hardware problem.

Apple - Support - Service Answer Center

Reply