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Jan 22, 2014 12:12 PM in response to Dvcindyby judysings,Hi Dvcindy,
Welcome to the Support Communities! I would suggest following the troubleshooting steps in this article. If the issue persists, you may need to reset all settings on the iPad. Click on the links below for more information.
iOS: Understanding notifications
http://support.apple.com/kb/ht3576
Troubleshooting notifications
Push notifications require an active Wi-Fi or cellular connection.
Note: Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications. For more information, see Unable to use Apple Push Notification service (APNs).
If you're not receiving notifications for a specific app, try these steps:
- Verify that the app supports notifications.
- After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
- Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.
Reset iPad settings - iPad User Guide
http://help.apple.com/ipad/7/#/iPad9a74dc01
Reset iPad settings. Go to Settings > General > Reset, then choose an option:
- Reset All Settings: All your preferences and settings are reset.
I hope this information helps ....
Have a great day!
- Judy
