8 Replies Latest reply: Jun 8, 2014 12:07 PM by K Shaffer
RodPullman Level 1 Level 1

Need instructions (step-by-step) for being able to use this scanner with my iMac.  Please help.


iMac, OS X Mountain Lion (10.8.5)
Reply by K Shaffer on Jan 20, 2014 1:56 PM Helpful
Apparently Mavericks 10.9 users have been able to make these scanners work,also those with certain versions of older photoshop? (see ASC link) did too. Canoscan 8600F scanner driver for....https://discussions.apple.com/message/24374140#24374140 (I like the idea a driver for Tiger OS X 10.4 works in Mavericks.) There are a few ideas in there, some workable maybe?Good luck & happy computing!

All replies

  • Baby Boomer (USofA) Level 9 Level 9

    Contact the scanner manufacturer tech support dept for step-by-step instructions and/or read its user manual.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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  • RodPullman Level 1 Level 1

    It's not an issue with the scanner per se.  I followed their instructions as far as I could , but the error message says that Apple Power PC apps no longer supported.  It's a scanner I bought a few years back, but just got around to opening the box last night.

  • Baby Boomer (USofA) Level 9 Level 9

    but the error message says that Apple Power PC apps no longer supported.

    You still need to contact the manufacturer.  You need to determine from them if they have drivers that support the OS that is currently installed on your comp or read the following KB Articles: 

    http://support.apple.com/kb/HT3669 Printer and scanner software available for download

     

     

     

     

    http://support.apple.com/kb/PH11070 OS X Mountain Lion: Troubleshoot a network printer

     

     

     

     

    http://support.apple.com/kb/PH11143 OS X Mountain Lion: Reset the printing system

     

     

     

     

    A scanner driver you may wish to consider:  VueScan Scanner Software

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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  • RodPullman Level 1 Level 1

    Here's a screen shot from Canon's support website:

    Canon Scanner Info.png

    The problem seems to be related to an OS upgrade to 10.8.xx   It would have worked fine with earlier OS versions.  How can I work around this?

  • K Shaffer Level 6 Level 6
    expertise.desktops
    Desktops

    Apparently Mavericks 10.9 users have been able to make these scanners work,

    also those with certain versions of older photoshop? (see ASC link) did too.

     

    Canoscan 8600F scanner driver for....

    https://discussions.apple.com/message/24374140#24374140

     

    (I like the idea a driver for Tiger OS X 10.4 works in Mavericks.)

     

    There are a few ideas in there, some workable maybe?

    Good luck & happy computing!

  • RodPullman Level 1 Level 1

    Well, I tried two things that were recommended.  First, I downloaded the package for a newer generation scanner, the 8800f.  Then, I downloaded the latest package for the 8600f but overrode the default OS designation down to OSX 10.4.  Opened the drivers, rebooted, and (this is important) searched for new devices under printers/scanners.  The Canoscan 8600f showed up.  So, i tried to scan a photo and so far it seems to be working....S L O W L Y...but working.

     

    Thanks for the help!!

  • Kenneth Cohen1 Level 1 Level 1

    I've been checking the Canon website for months waiting for a 10.9 compliant driver for my Canoscan 8600. This morning there is a message to the effect that they no longer have any Mac driver, so I should phone them for advice.

     

    The only solution I see at this point is Vuescan software which seems to use its own scanner software instead of the Mac OS built in software - Vuescan works fine with 10.9

  • K Shaffer Level 6 Level 6
    expertise.desktops
    Desktops

    CanoScan product support page suggests that Mac OS X Mavericks (may have)

    does not need a Driver update from them, it should be included in OS X 10.9.x.

    http://www.usa.canon.com/cusa/support/consumer/scanners/canoscan_series/canoscan _8600f

     

    However, like a picture on the front of a cold cereal box, with milk & fruit

    in a bowl of their product, it is not necessarily included in the package.

     

    This matter could be similiar to a serving suggestion.

    Thank you for the VueScan information, btw.

     

    Even a new car is equipped with fuel/oil & tire air samples.

     

    When are the 'essentials' extra?