I can't find Touch ID on my iPhone

I have reset all settings from iPhone 5S and I cannot find in Settings > General > Touch ID

iPhone 5s, iOS 7.0.4

Posted on Jan 20, 2014 4:46 PM

Question marked as Top-ranking reply

Posted on Mar 31, 2014 4:17 PM

For anyone who just bought a new iPhone 5s and is running the 7.1 update, the Touch ID & Passcode is not located in Settings>General.


it was moved into the Setting section. Go to where General is and look a few places down. It's located there. I can't say I felt smart when I discovered this for myself but I humbly admit my blind direction following and share that very simple finding for anyone else looking in the General section.

16 replies
Question marked as Top-ranking reply

Mar 31, 2014 4:17 PM in response to Community User

For anyone who just bought a new iPhone 5s and is running the 7.1 update, the Touch ID & Passcode is not located in Settings>General.


it was moved into the Setting section. Go to where General is and look a few places down. It's located there. I can't say I felt smart when I discovered this for myself but I humbly admit my blind direction following and share that very simple finding for anyone else looking in the General section.

Jan 20, 2014 4:58 PM in response to Community User

Setting up Touch ID

You can set up Touch ID in iOS Setup Assistant or by tapping Settings > General > Touch ID & Passcode > Touch ID.

To configure Touch ID, you must first set up a passcode. Touch ID is designed to minimize the input of your passcode, but your passcode will be needed for additional security validation, such as enrolling new fingerprints.

From Here > http://support.apple.com/kb/HT5883

Nov 4, 2018 12:03 PM in response to ckuan

Model ME296LL/A


Today i open the box with this brand new iPhone 5S. My son click on Settings < General < Reset < Reset All Settings. After that when i activate my iPhone as a new one i cant find

Settings > General > Touch ID & Passcode > Touch ID.


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I can't find Touch ID on my iPhone

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