HT203528: Get help using iCloud Mail
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Jan 23, 2014 7:46 AM in response to MaiTuanby jeremy_v,Hi MaiTuan,
Thanks for visiting Apple Support Communities.
Be sure to try all of these troubleshooting steps if you are not able to activate your iPhone:
- Restart the iPhone.
- Try another means of reaching the activation server and attempt to activate.
- Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
- Try connecting to iTunes if you're unable to activate using Wi-Fi.
- Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.
You can find these steps here:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Best Regards,
Jeremy
- Restart the iPhone.
