Why is my contacts all not on icloud.com

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Why is my contacts all not on icloud.com

Hi,

I still getting my way around apples products. I log into icloud and can't find certain contacts. How do I make sure that ever single contact on my phone is on my icloud.com address book?

What do I need to do to make sure they all are on the icloud.com address book?

Posted on Jan 21, 2014 5:02 AM

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Answer 1

Jan 21, 2014 11:10 AM in response to RalphSA

hi Ralph.

Please try the following…

First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

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