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My iphone 4s front camera is not working properly

My iphone 4s front camera is not working properly. The rear camera works fine but when i try to switch it to the front camera the camera flips then freezes and the touchscreen becomes unresponsive. i have to press the home button and then force close the camera app and then when i load it up again the camera screen is black when touch the icon to make it go back to the rear camera it doesnt work and i have to force close it again. after force closing it an opening the camera again the rear camera turns on fine. it seems like the front camera is broken or something

iPhone 4S, iOS 7.0.4

Posted on Jan 21, 2014 9:56 AM

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1 reply

Jan 21, 2014 10:56 AM in response to shofi1234

To rule out a software issue, try this:

Reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.

If this does not work, try to set it up as new device, explained in this article:

How to back up your data and set up as a new device


If still not luck, contact Apple to get it serviced.

Apple - Support - Service Answer Center

My iphone 4s front camera is not working properly

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