iPod touch 4th Gen not restoring?

I recently found out that my iPod touch 4th gen did not charge while it was on. I had to power it off if I wanted it to charge, so I decided to restore my iPod to solve the problem. I'm not very sure what the situation is--but it's not turning on after I restored it. Whenever I attempt to restore the iPod on iTunes, it says "Error 1604." Help please?

Posted on Jan 21, 2014 10:20 AM

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2 replies

Jan 21, 2014 11:16 AM in response to always-until-the-very-end

Check USB connections

If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.

Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.

To narrow down the issue, you can also change up your hardware:

  • Use another USB cable.
  • Plug your cable into a different USB port on your computer.
  • Try a different dock connector (or no dock).
  • Add (or remove) a USB hub between your device and computer.
  • Connect your computer directly to your Internet source, with no routers, hubs, or switches.

If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.

Check for hardware issues

Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.

Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.

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iPod touch 4th Gen not restoring?

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