App Store declines the credit card.

Question

Level 1

0 points

App Store declines the credit card.

Dear sirs!

Please can you help or give an advise how to solve the problem. The App Store says that the payment method is declined, though the credit card is quite ok and there is enough money on the card. I don't refuse to pay for the apps and I would like to purchase more of them but there raised a problem. My previous apps were payd with this card and now I don't understand what is the matter with it. Please tell me how can I manage this problem without changing the card because it is not possible.

Thank you in advance!

Posted on Jan 21, 2014 10:51 AM

Reply

Answer 1

King_Penguin

Level 10

334,336 points

Jan 21, 2014 11:11 AM in response to Yesaulka

It is a credit card and not a debit card (you say that 'there is enough money on the card', which implies that it's a debit card) ? If it is a debit card then I don't think that they are still accepted as a valid payment method in all countries - from this page :

You may be able to use other payment types in your country, like debit and Maestro cards.

which implies that they are not accepted in all countries, and there have been a number of posts about them being declined.

If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

Reply