6 Replies Latest reply: Apr 12, 2014 10:30 AM by dnsabby
KBAKA Level 1 (0 points)

Instead of my network provider, my iPhone displays 'Searching...'. I tried to reset through my iTunes and my phone but could not due to Find My iPhone, so I went onto Find My iPhone on my computer and erased my phone thinking it would be like a factory reset. I have tried restoring the device but everytime I try I get Error 1669 and the restoration crashes on 'Restoring iPhone's Firmware' I was just wondering what I could do to get the phone back to before I erased it. Any help would be appreciated, Thanks.


iPhone 5, iOS 7.0.4
  • jason269 Community Specialists

    Hello, KBAKA. 

     

    Thank you for visiting Apple Support Communities.

     

    Error 1669 can be similar to error 1.  Try the troubleshooting steps for error one as outlined below.

     

    Check for hardware issues

    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm yoursecurity software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.

    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.

     

    Resolve specific iTunes update and restore errors

    http://support.apple.com/kb/TS3694

     

    Cheers,

     

    Jason H.

  • dnsabby Level 1 (0 points)

    Any updates to this issue? I'm getting the exact same error and was unable to restore or exit recovery mode after following the steps provided. It always fails at 1669.

  • Meyer_je Level 1 (0 points)

    Could you fix the problem? I have the same right now and don't know what to do.

  • ChrisJ4203 Level 8 (47,719 points)

    The support document that was referenced has been modified to include the 1669 error. http://support.apple.com/kb/TS3694

     

    Check for hardware issues

    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.

    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.

     

    If the restore still does not work, then there is a hardware issue that needs to be addressed. Make an appointment at the Genius Bar.

  • ferventprayer Level 1 (0 points)

    I had the exact same problem and followed the same steps with the same result... I am in Thailand now and have to wait three days for Thai New Year holidays to end before I can get it looked at.

  • dnsabby Level 1 (0 points)

    I did some research and the majority of the users are actually having a hardware issue. Any failure or broken parts inside the iPhone will result in this error. In my case, my antenna was not working, and the phone was not able to get any signal from the carrier. I decided to upgrade my iOS and was stuck in the infinite loop 1669..

     

    Nice work Apple. Now I can't even use it as an iPod.

     

    To resolve this issue, you need to fix any broken parts in your phone. If your phone is still under warranty, Apple tech will simply give you a replacement unit, because they know it's too much of a hassel to fix it.

     

    If your phone is outside of warranty, then your best bet is to sell the parts on eBay.