die angie
Level 1 (0 points)

Q: MacBook Pro running slow

Hi, my MacBook has been running so slow, I would like to toss it out of the window.

If you can help, i would very much appreciate it.

 

Here is the EtreCheck:

Hardware Information:

          MacBook Pro (13-inch, Mid 2010)

          MacBook Pro - model: MacBookPro7,1

          1 2.4 GHz Intel Core 2 Duo CPU: 2 cores

          4 GB RAM

 

Video Information:

          NVIDIA GeForce 320M - VRAM: 256 MB

 

System Software:

          OS X 10.8.5 (12F45) - Uptime: 0 days 0:37:55

 

Disk Information:

          TOSHIBA MK5055GSXF disk0 : (500.11 GB)

                    disk0s1 (disk0s1) <not mounted>: 209.7 MB

                    Macintosh HD (disk0s2) /: 499.25 GB (196.51 GB free)

                    Recovery HD (disk0s3) <not mounted>: 650 MB

 

          MATSHITADVD-R   UJ-898 

 

USB Information:

          Apple Inc. Built-in iSight

 

          Apple Internal Memory Card Reader

 

 

          Apple Computer, Inc. IR Receiver

 

          Apple Inc. BRCM2046 Hub

                    Apple Inc. Bluetooth USB Host Controller

 

          Apple Inc. Apple Internal Keyboard / Trackpad

 

FireWire Information:

 

Thunderbolt Information:

 

Kernel Extensions:

 

Problem System Launch Daemons:

 

Problem System Launch Agents:

 

Launch Daemons:

          [loaded] com.adobe.fpsaud.plist 3rd-Party support link

          [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link

          [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link

          [loaded] com.wdc.WDDMservice.plist 3rd-Party support link

          [loaded] com.WesternDigital.WDSmartWareD.plist 3rd-Party support link

 

Launch Agents:

          [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

          [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link

          [loaded] de.novamedia.VodafoneDeviceObserver.plist 3rd-Party support link

 

User Launch Agents:

          [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

          [loaded] com.google.keystone.agent.plist 3rd-Party support link

 

User Login Items:

          Skype

          iTunesHelper

          T-Mobile Internet Manager

          VMCStatusMenu

          Vodafone Mobile Broadband

          StatusMenu

 

Internet Plug-ins:

          Flip4Mac WMV Plugin: Version: 2.3.6.5 3rd-Party support link

          FlashPlayer-10.6: Version: 11.9.900.117 - SDK 10.6 3rd-Party support link

          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

          Flash Player: Version: 11.9.900.117 - SDK 10.6 Outdated! Update

          QuickTime Plugin: Version: 7.7.1

          SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

          Silverlight: Version: 4.0.50917.0 3rd-Party support link

          iPhotoPhotocast: Version: 7.0 - SDK 10.8

 

Audio Plug-ins:

          AirPlay: Version: 1.7 - SDK 10.8

          iSightAudio: Version: 7.7.1 - SDK 10.8

 

3rd Party Preference Panes:

          Flash Player  3rd-Party support link

          Flip4Mac WMV  3rd-Party support link

          Growl  3rd-Party support link

 

Bad Fonts:

          None

 

Old Applications:

          None

 

Time Machine:

          Skip System Files: NO

          Auto backup: YES

          Time Machine not configured!

 

Top Processes by CPU:

              15%          mds

               4%          WindowServer

               2%          EtreCheck

               0%          Adobe Bridge CS5

               0%          WebProcess

 

Top Processes by Memory:

          205 MB          WebProcess

          143 MB          Finder

          139 MB          Mail

          127 MB          Safari

          119 MB          mds

 

Virtual Memory Information:

          1.13 GB          Free RAM

          1.65 GB          Active RAM

          440 MB          Inactive RAM

          552 MB          Wired RAM

          884 MB          Page-ins

          0 B          Page-outs

Posted on Jan 21, 2014 11:44 AM

Close
die angie

Q: MacBook Pro running slow

  • All replies
  • Helpful answers

  • by Lexiepex,

    Lexiepex Lexiepex Jan 22, 2014 12:52 AM in response to die angie
    Level 6 (10,536 points)
    Mac OS X
    Jan 22, 2014 12:52 AM in response to die angie

    Yes, it has to be cleaned a bit:

    1. You have WesternDigital softwares installed and running constantly. This software is creating problems, and it may cause data loss on the external disk. There is a link where you should be able to find the uninstaller:

    http://www.wdc.com/wdproducts/wdsmartwareupdate/index.asp

    If you do not find it or it will not uninstall, download Appcleaner (Free) from  

    www.freemacsoft.net/appcleaner/     

    and do the uninstall with it.

    If you do not succeed, we will uninstall by hand.

    Note: the external disk itself is OK, but when possible copy all data and reformat it.

    2. Uninstall Growl.

    3. Update Java.

    4. You probably need the Vodafone drivers ? If not uninstall the Vodafone apps.

    Same for T-mobile...

    5. In Finder go to  MacintoshHD /Library/LaunchDaemons/  folder and delete

    com.adobe.SwitchBoard.plist

    then look in this folder if the Westerndigital entries are still there, if so, dlete them also:

    com.wdc.WDDMservice.plist        and

    com.WesternDigital.WDSmartWareD.plist

    6. Restart, empty the trash bin.

    make a new etrecheck list.

    Lex

  • by die angie,

    die angie die angie Jan 22, 2014 2:56 AM in response to Lexiepex
    Level 1 (0 points)
    Jan 22, 2014 2:56 AM in response to Lexiepex

    Lex, thanks a lot!

     

    short question concerning western digital. i use this as my backup. any chance I can keep it an get the mac book running faster?

     

    thanks angie

  • by Lexiepex,

    Lexiepex Lexiepex Jan 22, 2014 3:11 AM in response to die angie
    Level 6 (10,536 points)
    Mac OS X
    Jan 22, 2014 3:11 AM in response to die angie

    Nothing wrong with the disk itself, it is the WD software that is the problem. Just use any backup app or TimeMachine or CarbonCopyCloner, as long as the WD ("smart") software is really gone.

    Lex

  • by die angie,

    die angie die angie Jan 22, 2014 11:46 AM in response to die angie
    Level 1 (0 points)
    Jan 22, 2014 11:46 AM in response to die angie

    Hi Lex,

    thank you very much for your help! You are a genius!

    I believe it has worked. Here the updted Report

    Hardware Information:

              MacBook Pro (13-inch, Mid 2010)

              MacBook Pro - model: MacBookPro7,1

              1 2.4 GHz Intel Core 2 Duo CPU: 2 cores

              4 GB RAM

     

    Video Information:

              NVIDIA GeForce 320M - VRAM: 256 MB

     

    System Software:

              OS X 10.8.5 (12F45) - Uptime: 0 days 0:13:56

     

    Disk Information:

              TOSHIBA MK5055GSXF disk0 : (500.11 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 499.25 GB (199.94 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Internal Memory Card Reader

     

              Western Digital My Book 1110 999.5 GB

                        disk1s1 (disk1s1) <not mounted>: 32 KB

                        MyBook (disk1s3) /Volumes/MyBook: 999.37 GB (693.99 GB free)

     

              Apple Inc. Built-in iSight

     

     

              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

              de.novamedia.driver.NMSmartplugSCSIDevice          (1.0.1)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist 3rd-Party support link

              [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link

              [loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

              [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link

              [loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link

              [loaded] de.novamedia.VodafoneDeviceObserver.plist 3rd-Party support link

     

    User Launch Agents:

              [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

     

    User Login Items:

              Skype

              iTunesHelper

              T-Mobile Internet Manager

              VMCStatusMenu

              Vodafone Mobile Broadband

              StatusMenu

     

    Internet Plug-ins:

              Flip4Mac WMV Plugin: Version: 2.3.6.5 3rd-Party support link

              FlashPlayer-10.6: Version: 11.9.900.117 - SDK 10.6 3rd-Party support link

              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

              Flash Player: Version: 11.9.900.117 - SDK 10.6 Outdated! Update

              QuickTime Plugin: Version: 7.7.1

              SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

              Silverlight: Version: 4.0.50917.0 3rd-Party support link

              iPhotoPhotocast: Version: 7.0 - SDK 10.8

     

    Audio Plug-ins:

              AirPlay: Version: 1.7 - SDK 10.8

              iSightAudio: Version: 7.7.1 - SDK 10.8

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

              Flip4Mac WMV  3rd-Party support link

              Java  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              None

     

    Time Machine:

              Skip System Files: NO

              Mobile backups: OFF

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 464.96 GB Disk used: 278.75 GB

              Destinations:

                        MyBook [Local] (Last used)

                        Total size: 930.73 GB

                        Total number of backups: 3

                        Oldest backup: 2013-04-07 00:58:58 +0000

                        Last backup: 2014-01-22 19:25:38 +0000

                        Size of backup disk: Adequate

                                  Backup size 930.73 GB > (Disk used 278.75 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                   4%          WindowServer

                   2%          EtreCheck

                   1%          Vodafone Mobile Broadband

                   0%          ps

                   0%          WebProcess

     

    Top Processes by Memory:

              123 MB          WebProcess

              106 MB          Safari

              74 MB          Mail

              53 MB          mds

              49 MB          WindowServer

     

    Virtual Memory Information:

              2.30 GB          Free RAM

              897 MB          Active RAM

              72 MB          Inactive RAM

              511 MB          Wired RAM

              314 MB          Page-ins

              0 B          Page-outs

  • by Lexiepex,

    Lexiepex Lexiepex Jan 22, 2014 12:01 PM in response to die angie
    Level 6 (10,536 points)
    Mac OS X
    Jan 22, 2014 12:01 PM in response to die angie

    OK, well done.

    have a good time,

    Lex