Problem in my iphone 4s

Question

Level 1

0 points

Problem in my iphone 4s

Camera mode auto shuts off when choosing pano or square mode and I think the phone's getting hot. Subway surfer started to hang...removed the application.

iPhone 4S, iOS 7.0.4

Posted on Jan 21, 2014 12:07 PM

Reply

Answer 1

Best reply

jason269

Community Specialist

Jan 23, 2014 8:43 AM in response to Sarasreet

Hi, Sarasreet.

Thank you for visiting Apple Support Communities.

Try closing all open applications in multitasking and power cycling the device. Test accessing the camera. Graphic intensive Apps, cases and environmental conditions can effect device temperature. Below, I have include a couple troubleshooting articles to assist you with these concerns.

iOS: Force an app to close

http://support.apple.com/kb/ht5137

iPhone Assistant

iOS devices: Keeping device within acceptable operating temperatures

http://support.apple.com/kb/ht2101

Cheers,

Jason H.

Reply

Answer 2

Sarasreet Author

Level 1

0 points

Jan 24, 2014 8:22 AM in response to jason269

I tried it before I saw your post and it did work. Nevertheless, thank you for helping.

Have noticed a new problem though. Today I switched the mobile internet service for 5 minutes or so and the phone got so warm that I could barely keep the phone close to my ears to make a call. I did complete the call though. I think the phone was a bit warmer on the side of the phone where the SIM card slot is provided.

Is this normal?

Reply