HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer

Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
lcny1223
Level 1 (0 points)

Q: ITUNES download error for windows 8

     After I install itunes an error message pops up saying apple application support was not found. I have uninstalled and re installed 5 times and still the same message pops up.  Is there anyone else who has this problem?

asus netbook, Windows 8, i also have the iphone

Posted on Jan 21, 2014 1:45 PM

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lcny1223

Q: ITUNES download error for windows 8

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  • by b noir,

    b noir b noir Jan 21, 2014 4:22 PM in response to lcny1223
    Level 9 (72,129 points)
    Jan 21, 2014 4:22 PM in response to lcny1223

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.

     

    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:

     

    http://www.apple.com/itunes/download/

     

    Download and install the free trial version of WinRAR:

     

    http://www.rarlab.com/

     

    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").

     

    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.

     

    Does it install properly for you?

     

    If instead you get an error message during the install, let us know what it says. (Precise text, please.)