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How do I get my account to allow me to buy apps?

I have enough money in my account and all of my account information is correct, yet it keeps referring me to the support website saying payment can't go through when I buy an app.

iOS 7.0.4

Posted on Jan 21, 2014 3:16 PM

Reply
2 replies

Jan 21, 2014 6:04 PM in response to Candicecle

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE


For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.


Phone: 800-275-2273 How to reach a live person: Press 0 four times


Hours of Operation: Mon-Fri: 9am-5pm ET


Email: mailto:iTunesStoreSupport@apple.commailto:iTunesStoreSupport@apple.com


How to report an issue with Your iTunes Store purchase

http://support.apple.com/kb/HT1933http://support.apple.com/kb/HT1933

https://reportaproblem.apple.com/https://reportaproblem.apple.com/


iTunes Purchase Problems: How to Report a Problem to iTunes Support

http://tinyurl.com/7tscpa7http://tinyurl.com/7tscpa7


iOS: Troubleshooting applications purchased from the App Store

http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_UShttp://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US


How to Get a Refund from the App Store

http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-storehttp://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store


Getting Refunds for your iTunes Store Purchases

http://www.labnol.org/software/itunes-app-store-refunds/13838/http://www.labnol.org/software/itunes-app-store-refunds/13838/


Canceling a Digital Subscription

http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/


 Cheers, Tom 😉

How do I get my account to allow me to buy apps?

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