7 Replies Latest reply: Jan 23, 2014 4:58 PM by Linc Davis
João Braga Level 1 (0 points)

I'm having a problem on the fluidity on the screen when i am using Safari, when i scroll down it gets messy, and also when i place the arrow on the Dock using the Trackpad.

Help me please, is it a wrong setting or should i get worried? i bought it 1 month ago, it's brand new!

Thaks


MacBook Pro (Retina, 15-inch, Late 2013), iOS 7.0.4
  • GNERDS Level 1 (20 points)

    What do you mean by the "fluidity"? Just how it appears when you scroll as in not crisp but a blurry image? Also do you have any 3rd party applications running that may slow down your computer?

  • João Braga Level 1 (0 points)

    i mean when i scroll down a page the image or text trembles...

    I run Autocad, Sketchup, PHOTOSHOP...thats all...

    But the problem happens with those apps closed also.

    i worry because it looks like a graphic card issue.

    Thanks for your help.

  • Linc Davis Level 10 (192,365 points)

    The AutoCAD application has been reported to cause problems with graphics acceleration, apparently because it sometimes leaves the graphics processor in an unusual state when it exits. According to some of those reports, the problem can be resolved, at least temporarily, by relaunching AutoCAD.

  • João Braga Level 1 (0 points)

    So maybe the autoCAD is causing the problem?

    Why is that?? compatibility?

     

    My Macbook pro Retina 15":

     

    16GB RAM

    Intel Core i7 quad core de 2,6GHz, Turbo Boost to 3,8GHz

    Intel Iris Pro Graphics 1GB and also NVIDIA GeForce GT 750M 2GB GDDR5

    Flash storage 512 GB

     

    I thouth i would never ever have problems with AutoCAD on this macbook pro,

    autoCAD is not that "heavy" for a powerfull graphic card as mine, is it?

    If it is compatibility problem, is there any software i could use instead of the AutoCAD?

     

    Thanks Linc Davis, i appreciate your help!!

  • Linc Davis Level 10 (192,365 points)

    Did launching AutoCAD make a difference?

  • João Braga Level 1 (0 points)

    Sorry i've been working a lot theese days and haven't had time to answer.

    Yes Linc, it did make a difference!

    It looks like autoCAD is causing the problem...

    Why is that?

    Is there any way to fix it permanently?

    Could this problem affect my computer(graphic card etc...)?

    Thank you

  • Linc Davis Level 10 (192,365 points)

    I've told you all I know.