Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

purchased song won't allow me to download it

I purchased a song and iTunes won't allow me to download it

Posted on Jan 21, 2014 3:04 PM

Reply
Question marked as Best reply

Posted on Jan 23, 2014 2:13 PM

Hey doug733,


It sounds like the songs might be having issues downloading from iTunes in the Cloud. To troubleshoot, try the following:

Signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and restart your iPhone, then sign back in.


via: iOS: Changing the signed-in iTunes Store Apple ID account

http://support.apple.com/kb/HT1311

and

iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/HT1430

If you continue to experience the same issues, there might be an interrupted download that is preventing other content from downloading. See the following article to learn how to resume interrupted downloads:

iTunes: How to resume interrupted iTunes Store downloads

http://support.apple.com/kb/HT1725


Welcome to Apple Support Communities!


Sincerely,

Delgadoh

1 reply
Question marked as Best reply

Jan 23, 2014 2:13 PM in response to doug733

Hey doug733,


It sounds like the songs might be having issues downloading from iTunes in the Cloud. To troubleshoot, try the following:

Signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and restart your iPhone, then sign back in.


via: iOS: Changing the signed-in iTunes Store Apple ID account

http://support.apple.com/kb/HT1311

and

iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/HT1430

If you continue to experience the same issues, there might be an interrupted download that is preventing other content from downloading. See the following article to learn how to resume interrupted downloads:

iTunes: How to resume interrupted iTunes Store downloads

http://support.apple.com/kb/HT1725


Welcome to Apple Support Communities!


Sincerely,

Delgadoh

purchased song won't allow me to download it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.