derekyu
Level 1 (0 points)

Q: System Crash, Kernel Panic

System crash with high frenquency, about twice/three times one day.

 

 

Wed Jan 22 07:38:26 2014

panic(cpu 0 caller 0xffffff800a4db94e): Kernel trap at 0xffffff800a4c40a3, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff806b3a3929, CR3: 0x000000010790f023, CR4: 0x00000000001606e0

RAX: 0xffffff802339d840, RBX: 0xffffff802b8032b8, RCX: 0x00000000b4c83b09, RDX: 0x802dc904e0000000

RSP: 0xffffff81d274bb10, RBP: 0xffffff81d274bc70, RSI: 0xffffff80305a7474, RDI: 0x0000000000000006

R8:  0x0000000000002000, R9:  0x00007fff733db000, R10: 0x0000000000000002, R11: 0x00007fff72dee238

R12: 0x0000000000000001, R13: 0x000000000000005b, R14: 0xfffffe959d8abed8, R15: 0x000000000005c342

RFL: 0x0000000000010213, RIP: 0xffffff800a4c40a3, CS:  0x0000000000000008, SS:  0x0000000000000000

Fault CR2: 0xffffff806b3a3929, Error code: 0x0000000000000000, Fault CPU: 0x0

 

 

Backtrace (CPU 0), Frame : Return Address

0xffffff81d274b7a0 : 0xffffff800a422f69

0xffffff81d274b820 : 0xffffff800a4db94e

0xffffff81d274b9f0 : 0xffffff800a4f2dc6

0xffffff81d274ba10 : 0xffffff800a4c40a3

0xffffff81d274bc70 : 0xffffff800a47721c

0xffffff81d274bd50 : 0xffffff800a478bff

0xffffff81d274bf20 : 0xffffff800a4dbd8c

0xffffff81d274bfb0 : 0xffffff800a4f2ccb

 

 

BSD process name corresponding to current thread: launchd

 

 

Mac OS version:

13B3116

 

 

Kernel version:

Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64

Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4

Kernel slide:     0x000000000a200000

Kernel text base: 0xffffff800a400000

System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

 

 

System uptime in nanoseconds: 2531809173987

last loaded kext at 345481663866: com.apple.filesystems.smbfs          2.0.0 (addr 0xffffff7f8ca31000, size 335872)

last unloaded kext at 305986228631: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f8c8d4000, size 8192)

loaded kexts:

org.virtualbox.kext.VBoxNetAdp          4.3.4

org.virtualbox.kext.VBoxNetFlt          4.3.4

org.virtualbox.kext.VBoxUSB          4.3.4

org.virtualbox.kext.VBoxDrv          4.3.4

com.apple.filesystems.smbfs          2.0.0

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.filesystems.autofs          3.0

com.apple.driver.AudioAUUC          1.60

com.apple.iokit.IOBluetoothSerialManager          4.2.1f2

com.apple.driver.AppleHDA          2.5.8fc1

com.apple.driver.AGPM          100.14.14

com.apple.driver.ApplePlatformEnabler          2.0.9d1

com.apple.driver.X86PlatformShim          1.0.0

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.driver.AppleIntelHD5000Graphics          8.2.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.1f2

com.apple.GeForce          8.2.0

com.apple.driver.AppleThunderboltIP          1.0.10

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleHWAccess          1

com.apple.driver.AppleIntelFramebufferAzul          8.2.0

com.apple.driver.AppleMuxControl          3.4.28

com.apple.driver.AppleCameraInterface          4.20.0

com.apple.driver.AppleUSBTCButtons          240.2

com.apple.driver.AppleUSBTCKeyboard          240.2

com.apple.driver.AppleUSBCardReader          3.4.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.driver.AppleUSBHub          660.4.0

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.4.5

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AirPort.Brcm4360          821.21.49

com.apple.driver.AppleUSBXHCI          660.4.2

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.driver.DspFuncLib          2.5.8fc1

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOSurface          91

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.1f2

com.apple.iokit.IOAcceleratorFamily          98.9

com.apple.nvidia.driver.NVDAGK100Hal          8.2.0

com.apple.nvidia.driver.NVDAResman          8.2.0

com.apple.iokit.IOBluetoothFamily          4.2.1f2

com.apple.driver.AppleHDAController          2.5.8fc1

com.apple.iokit.IOHDAFamily          2.5.8fc1

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.driver.X86PlatformPlugin          1.0.0

com.apple.driver.AppleSMC          3.1.6d1

com.apple.driver.IOPlatformPluginFamily          5.7.0d1

com.apple.AppleGraphicsDeviceControl          3.4.28

com.apple.iokit.IOAcceleratorFamily2          98.9

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.4

com.apple.driver.AppleGraphicsControl          3.4.28

com.apple.iokit.IOGraphicsFamily          2.4

com.apple.driver.AppleUSBMultitouch          240.9

com.apple.iokit.IOUSBHIDDriver          660.4.0

com.apple.driver.AppleThunderboltDPInAdapter          3.1.2

com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.2

com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.3

com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.5

com.apple.iokit.IOUSBMassStorageClass          3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.5

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          656.4.1

com.apple.iokit.IOUSBUserClient          660.4.2

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.driver.AppleThunderboltNHI          1.9.8

com.apple.iokit.IOThunderboltFamily          3.2.3

com.apple.iokit.IO80211Family          600.34

com.apple.driver.mDNSOffloadUserClient          1.0.1b4

com.apple.iokit.IONetworkingFamily          3.2

com.apple.iokit.IOUSBFamily          660.4.2

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          23

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.pthread          1

com.apple.kec.corecrypto          1.0

Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB

Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.49)

Bluetooth: Version 4.2.1f2 12982, 3 services, 15 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0512F, 500.28 GB

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB Optical Mouse

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

MacBook Pro with Retina display, OS X Mavericks (10.9.1)

Posted on Jan 21, 2014 3:46 PM

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derekyu

Q: System Crash, Kernel Panic

  • All replies
  • Helpful answers

  • by Melophage,

    Melophage Melophage Jan 21, 2014 8:22 PM in response to derekyu
    Level 5 (7,161 points)
    Jan 21, 2014 8:22 PM in response to derekyu

    derekyu,

     

    try booting into Recovery mode by holding down a Command key and the R key as your MacBook Pro starts up. When the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that it found errors, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart your MacBook Pro into its normal mode.

  • by Donald Morgan,

    Donald Morgan Donald Morgan Jan 21, 2014 9:04 PM in response to derekyu
    Level 6 (12,783 points)
    Jan 21, 2014 9:04 PM in response to derekyu

    http://www.thexlab.com/faqs/kernelpanics.html

    And below as well.

    http://support.apple.com/kb/TS3742

    Good Luck

    Don

  • by Linc Davis,

    Linc Davis Linc Davis Jan 21, 2014 9:46 PM in response to derekyu
    Level 10 (208,037 points)
    Applications
    Jan 21, 2014 9:46 PM in response to derekyu

    The third-party system modification "VirtualBox" may be contributing to your problem. I suggest you uninstall it and see whether there's any improvement.

    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

    I never install system modifications myself, and I don't know how to uninstall them. You'll have to do your own research to find that information.

    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button.

    Back up all data before making any changes.

    You will generally have to reboot in order to complete an uninstallation. Until you do that, the uninstallation may have no effect, or unpredictable effects.

    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

    WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.