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Can't log into my MacBook Pro useing my log in password or apple password?

I've tried to log onto my computer but I forgot my log in password and when it suggest useing my Apple ID and password it won't work either. I have changed my apple password and tried again but it's still not working. I'm wondering if my computer is wanting an older password?

MacBook Pro, iOS 7.0.3

Posted on Jan 21, 2014 3:53 PM

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Question marked as Best reply

Posted on Jan 21, 2014 4:09 PM

OS X 10.7 Lion, 10.8 MountainLion & 10.9 Mavericks


Reset Password using Recovery HD


Boot into Recovery Partition.

Start the computer,then press and hold down command and R keys to start into recovery partition.

When you see the Apple logo, release the keys.

Wait until OS X Utilities window shows up.


Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"

from the drop down.


Terminal window will appear.

Type in resetpassword and press enter on the keyboard.

Leave the Terminal window open.


Reset Password Utility window will open with Macintosh HD selected.

Select the user account from the popup menu box.

Enter a new password.

Reenter the new password for the user.

Enter a hint.

Click the "Save" button.

Click  in the menubar and select Restart.

3 replies
Question marked as Best reply

Jan 21, 2014 4:09 PM in response to Apples231

OS X 10.7 Lion, 10.8 MountainLion & 10.9 Mavericks


Reset Password using Recovery HD


Boot into Recovery Partition.

Start the computer,then press and hold down command and R keys to start into recovery partition.

When you see the Apple logo, release the keys.

Wait until OS X Utilities window shows up.


Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"

from the drop down.


Terminal window will appear.

Type in resetpassword and press enter on the keyboard.

Leave the Terminal window open.


Reset Password Utility window will open with Macintosh HD selected.

Select the user account from the popup menu box.

Enter a new password.

Reenter the new password for the user.

Enter a hint.

Click the "Save" button.

Click  in the menubar and select Restart.

Can't log into my MacBook Pro useing my log in password or apple password?

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