HT201355: Change your Apple ID password

Learn about Change your Apple ID password
JVaughan5

Q: I need to reset my Apple ID password, but it says that my security questions are not correct and I no longer have access to the email it sends the correct information to. Please help!

I need to reset my Apple ID password, but it says that my security questions were not answered correctly.  The email address associated with the questions to reset the answers is no longer available to me. It is my old college email.  Does anyone know how to change this email? The unavailable email is not in my list of emails approved in my Apple ID settings.

Apple ID

Posted on Jan 21, 2014 5:38 PM

Close

Q: I need to reset my Apple ID password, but it says that my security questions are not correct and I no longer have access to the em ... more

  • All replies
  • Helpful answers