HT203512: iCloud: Account troubleshooting

Learn about iCloud: Account troubleshooting
Kilroyrules

Q: I cannot access my e-mail settings on my iPad

I can no longer access my e-mail settings or add additional accounts on my 3rd gen IPad.  The mail works fine (send and recieve).  I can see the names of all three accounts and my subscribed calendars.... but they are all subdued.  tapping dragging and shaking all seem to do nothing but frustrate me more.  I have tried to access them, on WIFI, on Cellular and even offline in Airplane mode without success.  I have tried re-booting and connecting to iTunes and trying without any luck.  I am hoping for a simple setting solution, but have had no luck with the Apple support web page.  I welcome anything short of erasing my iPad.

 

Message was edited by: Kilroyrules My post led me to similar questions.  The solution was found in an unrelated problem when a forum member suggested going to "General" and then "Restrictions".  There I found"Accounts" and it was set to "Don't allow changes".  A simple click and I was up and running.  I was going to delete, but hope the post will help another.

iPad

Posted on Jan 21, 2014 6:44 PM