What do you do when your ipad air is disabled and you did all the steps but now you're on a with the itunes symbol?? blackscreen

What do you do when you're trying to back up your ipad air & its just on a blackscreen with the itunes symbol??

iPad air-OTHER, iOS 7

Posted on Jan 21, 2014 8:43 PM

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2 replies

Jan 21, 2014 8:51 PM in response to Quandree

Force iPad into Recovery Mode (Step by Step)



1. Hold Sleep/Wake button down and slide to turn off iPad



2. Turn on computer and launch iTune (make sure you have the latest version of iTune)



3. Plug USB cable into computer's USB port



4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.



5. Release Home button.



On Computer



6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.



7. Select "Restore iPad"...

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What do you do when your ipad air is disabled and you did all the steps but now you're on a with the itunes symbol?? blackscreen

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