Error Code: "The disc can’t be burned because an unexpected error occurred (error code 0x8002006E).

Have look on the right of this page under 'More like this'.

I have the same problem error code 0x8002006E on my iMac 27, I really make this happen in a "Mac" dislike. I dislike very much and see so many people here with the same problem and, years pass between each other looking solution and there is no response from any Apple technician. What happens? perhaps no one working there or are not interested in that issue?

Ah, sorry my poor English.

There are a dozen 'More like this' comments and I haven't found one that seems like an answer. Would you please post the answer again if you think you have a solution to this problem?

I've tried lowering the write speed - that didn't help.

I've used these same DVD's for years with no problem.

This problem seems to have been going on for years - why hasn't it been resolved by apple?

Thanks!

iMac 2.8 GHz i7

Adam Silverman wrote:

I've used these same DVD's for years with no problem.

This problem seems to have been going on for years - why hasn't it been resolved by apple?

Thanks!

iMac 2.8 GHz i7

Does not compute!

Let's start from the beginning: are these video or data DVDs you are trying to burn? Are you using iDVD? What brand of media do you use? Is this an internal or external Superdrive?

Here is a little more information...

I'm attempting to burn data files using OSX 10.9.4's built in media burning capabilities in the finder on my 2.8GHz Core i7 iMac's internal Superdrive on GQ 4.7GB 16x DVD-R media. I have done this same operation monthly for years on this computer with this media.

I've tried lowering the burn speed from x8 to x4 to x2 no better results.

Any ideas?

Thanks!

Wow this is frustrating!

I’ve had this particular iMac from about mid 2011. I’ve had various niggly problems, but nothing that couldn’t be fixed, either by myself or in the extreme, by my trusty Mac repair and maintenance service guy.

My last iMac had its Super(Crap)drive replaced a month after it was out of warranty. Thankfully, this one, on my latest iMac has been working up until last week when I got the first error code 0x8002006E, after trying to burn data to a DVD-R.

I hunted the net, and as you might know if you’re reading this, there isn’t a reasonable solution and unfortunately Apple don’t seem to be coming forward with an answer or solution either.

Maybe one of those “designed to fail” issues!?

I tried to burn a test disc within the application, e.g. iTunes and this seemed to work. But this is a CD. Not a DVD.

I again tried to burn a data file on to a Sony DVD-R 4.75GB, again I got the same error code 0x8002006E.

I did a test burn of some family photos that I need to back-up in any case and got this message:

“The attempt to burn a disc failed. The burn failed because of a medium write error”.

I even tried the various plausible solutions from various Mac related forums regarding this error code, such as:

- Unplug EVERYTHNG

- Leave the iMac for 10 - 20 seconds and restart

- While restarting, do the old P-RAM finger contortion by hold down the following keys Option + Apple (command) + the “R” and “P” keys

- Hold these keys at the same time

- Only release all keys after the third (3) apple startup chimes sound.

I tested another Sony DVD-R and got the error code 0x8002006E, again.

The other attempt was to remove the “com.apple.finder.plist”, by accessing the user Library / Preferences and removing the “com.apple.finder.plist”. This advice was supposedly given by a Mac support person to someone who was having the same problem. (This file will be regenerated by the iMac). For some it worked, for me I got this:

“The disc can’t be burned, because the device failed to calibrate the laser power level for this media”.

I was now desperate as I had to get a master disk to a client, (did I mention that I am a graphic designer and my livelihood depends on my Mac), I took drastic steps and reinstalled Mavericks OS X.

No luck! I got this message on my next attempt to burn a test disc:

“This disc can’t be verified and might be unreliable. Try again using a new blank disc (error code 0x8002006E)”.

I saw that someone, who was having the same error problem, had a successful burn after compressing the file. Nope, I got this again:

“This disc can’t be burned because an unexpected error occurred (error code 0x8002006E)”.

Please Apple, is there a solution? Should I just cut my losses and get the Superdrive replaced?

I am now completely out of ideas as to why this error keeps occurring?

Has anyone had successful solution to this dreadful, error code 0x8002006E, problem?

This is a continuation from my previous post.

Last night I went into the loft, retrieved my old Lacie DVD/CD burner or recording device, which seems to be the preferred term these days. It wouldn’t work either with the Mac drives as the old Lacie software aren’t supported with OS X Mavericks.

So I took a chance and bought the latest Toast for Mac online. After downloading it and setting it up I tried to burn a DVD using Toast and the iMac’s Superdrive. I got error code 0x8002006E. Oh ****!

I tried to burn a CD with the new Toast application and that was successful. But, the iMac’s Superdrive is able to burn a CD via iTunes, so nothing new there. (My last iMac’s Superdrive broke down completely, soon after it couldn’t burn DVDs, so I know this option has a very short lifespan on my latest iMac).

The chance I took paid off, as the DVD and CD writer on my Lacie worked via the latest Toast application. I tried several versions and it worked well. However, there is a ‘buffering’ problem though. Buffering problems means that the information isn’t getting to the laser disc fast enough, if I understand all the explanations correctly. I remedied this by moving the file to a thunderbolt linked external drive.

The buffering issue raises another problem. Obviously the main Hard Drive is sluggish because of all the other applications, like the Time Machine feeding the Time Capsule; Safari running in the background; Mail checking for updates; the anti virus application running in the background,… …you get the idea.

This obviously means that all these applications running in the background are causing my now ’sick’ Superdrive to malfunction, bring on the error code 0x8002006E. Well this is my deduction, so please, correct me if I’ve got it wrong.

I purposefully have separate external drives linked to my iMac, a dedicated one to my iTunes, one to iPhotos and two separate drives for Adobe Creative Suite 6, which are essential as I am a freelance graphic designer. This is so nothing slows down my iMac. All the applications remain on my Hard Drive so that there are no RAM issues and there is plenty of empty space on the Hard Drive, 4.5GB to be exact. To my mind this then should not cause buffering problems when I use my Superdrive or issue the error code 0x8002006E warning.

I also use the application "Clean My Mac" at least ounce a month to rid it of all unwanted or unneeded files, which also is supposed to keep my Mac running at optimum speed, just as a by-the-way.

Proof that the internal iMac Superdrive is at fault.

With the level of frustration I have experienced trying to sort this error code 0x8002006E out, have I completely lost it and should I start again?

It seems to me that there are no solutions except that the iMac Superdrive is not working as it should.

Oops the amount of free space should read 450 GBs. (Not 4.5 GBs). Even more reason why it should not have failed.

"I also use the application "Clean My Mac" at least ounce a month to rid it of all unwanted or unneeded files, which also is supposed to keep my Mac running at optimum speed, just as a by-the-way."

There is your problem right there!!!

CleanMyMac is complete and total paid ""garbageware"!!!!

You may have irreparably damaged/corrupted and/or deleted important/needed system and OS X operational files using CleanMyMac.

You can try and use this uninstaller to completely uninstall CleanMyMac, but the damage to your system may have already happened and has been done

since you readily admit to using this garbageware regularly on your Mac.

Here is the proper way to uninstall both CleanMyMac and CleanMyMac2.

http://macpaw.com/support/cleanmymac-classic/knowledgebase/how-to-uninstall-clea nmymac-classic

http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2

Make sure which version of CleanMyMac you are using and pick the correct uninstaller.

Do you run any other so-called hard drive "maintenance" or "cleaning" apps or any type of commercial antivirus softwares?

If you do, you need to search the web to find out how to correctly and properly uninstall these types of apps.

You now may need to get yourself another external hard drive, purchase and use a data cloning app, such as CarbonCopyCloner or SuperDuper to create a exact bootable clone of your Mac's internal hard drive to a new external hard drive.

Then erase and reformat your boot drive and do a complete, clean reinstall of you OS X system, system and security updates as well as a complete reinstall of all of your applications and updates.

Let this be a very important lesson to you!

Apps like MacKeeper or any other maintenance apps like CleanMyMac 1 or 2, TuneUpMyMac, MacCleanse or anything like these apps, installed on your Mac, while they appear to be helpful, can do too good a job of data "cleanup" causing the potential to do serious data corruption or data deletion and render a perfectly running OS completely dead and useless leaving you with a frozen, non-functional Mac.

Plus, these type of apps aren't really necessary OR needed. They really aren't.

There are manual methods to clear off unnecessary data off of your Mac that are safer and you have complete control over your Mac and not just leave a piece of auto cleaning software in charge of clearing off data off of your Mac. Their potential of causing OS X issues outweighs the implied good and benefits these types of hard drive or memory "cleaning" apps are written to do.

These types of system 'cleaning" apps are very poorly written and are really a scam to rob newbie and novice Mac users of their hard earned cash for a poorly written maintenance program that will do much more harm to a perfectly normal running OS X system than the good that the app developers purport these types of apps will do.

Plus, the software companies that write these apps make it hard to easily uninstall these apps if something DOES go wrong and these apps work in a way where you have no recovery or revert function to return your Mac back to its former, working state in the event something does go wrong.

It is best to never, EVER download and install these types of apps.

The risk to your system and important data is too great a risk!

Here is a proper and manual methodology to "cleaning" data off of your Mac.

Here are some general tips to keep your Mac's hard drive trim and slim as possible

You should never, EVER let a conputer hard drive get completely full, EVER!

With Macs and OS X, you shouldn't let the hard drive get below 15 GBs or less of free data space.

If it does, it's time for some hard drive housecleaning.

Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.

Have you emptied your Mac's Trash icon in the Dock?

If you use iPhoto or Aperture, both have its own trash that needs to be emptied, also.

If you store images in other locations other than iPhoto, then you will have to weed through these to determine what to archive and what to delete.

If you are an iMovie user, iMovie has its own individual Trash location that needs to be emptied, too!

If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!

Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.

Look through your other Mailboxes and other Mail categories to see If there is other mail you can archive and/or delete.

STAY AWAY FROM DELETING ANY FILES FROM OS X SYSTEM FOLDER!

Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.

Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.

Look in your Applications folder, if you have applications you haven't used in a long time, if the app doesn't have a dedicated uninstaller, then you can simply drag it into the OS X Trash icon. IF the application has an uninstaller app, then use it to completely delete the app from your Mac.

To find other large files, download an app called Omni Disk Sweeper.

http://www.omnigroup.com/more

Download an app called OnyX for your version of OS X.

http://www.titanium.free.fr/downloadonyx.php

When you install and launch it, let it do its initial automatic tests, then go to the cleaning and maintenance tabs and run the maintenance tabs that let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.

Typically, iTunes and iPhoto libraries are the biggest users of HD space.

move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.

If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.

Moving iTunes library

http://support.apple.com/kb/HT1449

Moving iPhoto library

http://support.apple.com/kb/PH2506

Moving iMovie projects folder

http://support.apple.com/kb/ph2289

Good Luck!

Just an FYI Michel, the MacPaw uninstaller does not fully remove CleanMyMac2, it never has (maybe the developer is amused by that) a manual removal is the only way.

The best way to be sure it's gone is an erase and install.

Do you have a link for the better, manual method?

I never was able to find one in a search or here in the forums.

Check TheSafeMac

I would just use EasyFind and seek out all the MacPaw and CleanMyMac files (plus anything referenced in the uninstall directions) rinse and repeat until it's gone.

But I have plenty of backup, and wouldn't have put it on in the first place

That is very helpful.

Probably the only sensible post I've read since experiencing this problem, error code 0x8002006E.

I have all my important information and data stored on separate External Drives. As I explained in my posts, I have iTunes on a 2TB Western Digital Thunderbolt external drive, my Adobe CS6 on two separate WD FW800 drives and so on. All in all, 4 separate WD drives and a LaCie so there is nothing except the applications on the hard drive. But that doesn't amount to much if the CleanMyMac application is the source of the problem.

As you have recommended, I have an almost OCD habit of cleaning out any trash folder after using each application and also the Trash on the hard drive.

There is hardly any trash stored on my Mac also e-mails are archived at the end of very month on a separate drive I use for general stuff, downloads, mail archive and personal info libraries e.t.c.

I very reluctantly installed the CleanMyMac application mid 2012 and it has never caused these problems before. But I still will err on the side of caution and delete it. (I was talked into it by a client who is a Mac specialist, so his business card says. Not to be confused with my Mac registered service guy I mentioned in a previous post).

A full clean install will be daunting, but I’ll do it as I prefer my Mac to run trouble free.

You mention Omni Disk Sweeper and OnyX. I have also read horror stories about these.

I have always been suspicious of these peripheral applications and now you have convinced me that all of these are not to be trusted. Can you vouch for these as reliable?

Last week my Superdrive was running perfectly. As I posted before, I did do a reinstall of Mavericks when the error code 0x8002006E first came up this week. But I suppose that this might not be enough to rid the demons?

Oh well, I’d better get started and clean my hard drive before my clients get me busy again.

Thanks for the advice. Much appreciated.

I’ll let you know how it went, once I’m back up and running.

Well,

There is nothing direct in the Safe Mac link that would help with uninstalling CleanMyMac.

He has no manual method listed for removing any of MacPaw's software.

Plus, Thomas R doesn't recommend that new or novice users that do not really know what they are doing or what to look for be rooting around inside the OS X system folder, either.

SInce MacPaw has an actual uninstaller, while it may not uninstall everything, I feel compelled to recommend MacPaw's uninstaller (over leaving CleanMyMac completely installed and operational ) then recommending to a user that they will have to carefully look through the OS X system and carefully delete whatever files come up with the offending file/s with the malware's developer's name.

I had one post some months ago, from a OP that knew nothing about OS X, that I recommended that the OP should look for the proper files in the OS X system folder (and I had actually given the OP the actual folders the files maybe located in) and that user deleted some other files by accident and rendered their Mac frozen and unusable and ended up having to hold their hands all the way through a cloned backup setup, complete system reinstall and re installation/copying of data back to their Mac.

I do not ever want to go through that whole tedious process with someone in an online forum, ever again.

That was days of back and forth with plenty of other issues along the way.

My recommendation is to erase and reinstall, CleanMyMac does damage that will not be reversed by its removal, so although a manual removal is possible it would not be my recommendation.