HT201407: If you can't activate your iPhone

Learn about If you can't activate your iPhone

arturturi

Level 1 (0 points)

Q: I have bought an iphone by second hand,I have made a format and now I don't know apple id and password so my iphone can't activate. Any advice about this?

I have bought an iphone by second hand,I have made a format and now I don't know apple id and password so my iphone can't activate. Any advice about this?

Posted on Jan 22, 2014 1:30 AM

I have this question too

Q: I have bought an iphone by second hand,I have made a format and now I don't know apple id and password so my iphone can't activate ... more

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by TorstenHA,

TorstenHA Jan 22, 2014 3:36 AM in response to arturturi
Level 1 (0 points)

Jan 22, 2014 3:36 AM in response to arturturi

looks like Activation Lock - feature

http://support.apple.com/kb/PH13695
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by FelipeV,

FelipeV Jan 22, 2014 8:44 AM in response to arturturi
Level 5 (6,899 points)

iPhone

Jan 22, 2014 8:44 AM in response to arturturi

Get the Apple ID and password from the former owners. If you can't, then the phone is useless. Return it for a refund.
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by KiltedTim,

KiltedTim Jan 22, 2014 8:54 AM in response to arturturi
Level 9 (56,508 points)

iPhone

Jan 22, 2014 8:54 AM in response to arturturi

Talk to whoever you bought it from. They will either have to remove the lock or give you your money back. If they will/can not do either, then turn it over to the police. It's probably stolen.
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HT201407: If you can't activate your iPhone

Q: I have bought an iphone by second hand,I have made a format and now I don't know apple id and password so my iphone can't activate. Any advice about this?

All replies Helpful answers

by TorstenHA,

by FelipeV,

by KiltedTim,

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