How can I cancel a purchase? I was billed on January 14th for an App with doesn't exist anymore!
iPad (4th gen) Wi-Fi + Cellular (MM)
Marie-France Mey wrote:
How can I cancel a purchase? I was billed on January 14th for an App with doesn't exist anymore!
To Contact iTunes Customer Service and request assistance
Or... Use this Link > Apple Support iTunes Store Contact
Which app was it. Did you try to buy an OS X app for your iOS system?
You should have received an emailed receipt for the purchase. Use the Report a Problem link for the app to make your request.
Apple considers all sales final. What app? Why do you think it no longer exists?
Thank you for your help, I will contact the support.
Best regards.
Marie-France
I bought a German magazine subscription from Burda publishing house. I could not download it, therefore I contact the customer service of Burda. They were very surprised that I could buy this App, because they change it for another App a few month ago and they asked me to contact ITunes Store and to cancel the purchase. also I cannot find my ITunes account on my Ipad
Cancellation of a purchase
