Dropped my phone now blue vertical lines

I dropped my iphone 4s and the screen is not cracked, but it only shows blue vertical lines. Help!

Posted on Jan 22, 2014 9:55 AM

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Posted on Apr 25, 2014 6:30 AM

First try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears. If that helps, great.


But it probably will not and you should then go to the Apple store genius bar. Be sure and make a backup first, in iCloud is best, so that you do not lose content if the decision is to replace the unit. If you have an iCloud backup, that can be restored by the techs while you wait.

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Question marked as Top-ranking reply

Apr 25, 2014 6:30 AM in response to CC110198

First try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears. If that helps, great.


But it probably will not and you should then go to the Apple store genius bar. Be sure and make a backup first, in iCloud is best, so that you do not lose content if the decision is to replace the unit. If you have an iCloud backup, that can be restored by the techs while you wait.

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Dropped my phone now blue vertical lines

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