g.d.p.

Q: iPhone 5s

my iPhone 5s doesn't download new purchased music from iTunes?

iPhone 5s, iOS 7.0.4, OS X Mavericks 10.9.1

Posted on Jan 22, 2014 10:14 AM

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Q: iPhone 5s

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  • by jeremy_v,

    jeremy_v jeremy_v Jan 24, 2014 11:39 AM in response to g.d.p.
    Community Specialists
    Jan 24, 2014 11:39 AM in response to g.d.p.

    Hi g.d.p.,

     

    Thanks for visiting Apple Support Communities.

     

    If your purchases do not download automatically, use these steps to download the songs:

    1. Make sure you're signed in with the same Apple ID used for the original purchase.

    2. Tap the Music app.

    3. Find the song or album you want to download.

    4. Tap the download icon next to the track or album title.
      HT2519_11-music_download_button_001-en.png
    5. The song or album will begin downloading.

    You can find these steps here:

     

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

    http://support.apple.com/kb/HT2519

     

    If you purchased the music from a computer or other device, you may want to double-check that Automatic Downloads are turned on. See this article for more information:

     

    iTunes Store: How to enable Automatic Downloads

    http://support.apple.com/kb/HT4539

     

    Best Regards,

     

    Jeremy