Why can't I view videos full screen?

I have an iPhone 5, with the latest software. I cannot view purchased videos full screen. Before I upgraded to the new software this was not an issue.

iPhone 5, iOS 7.0.4

Posted on Jan 22, 2014 12:36 PM

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1 reply

Jan 24, 2014 2:26 PM in response to ellyfromNY

Hello Elly,


Thank you for the details of the issue you are experiencing with videos on your iPhone. I am not sure if you have noticed the arrows in the corner of the video. The arrows will adjust the size of the video on the screen:



Scale the video to fill the screen or fit to the screen. Tap User uploaded file or User uploaded file . Or double-tap the video, to scale without showing the controls. If you don’t see the scaling controls, your video already fits the screen perfectly.



iPhone User Guide - Control playback

http://help.apple.com/iphone/7/#/iphe34c1a6d7


Thank you for using Apple Support Communities.


Best,

Sheila M.

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Why can't I view videos full screen?

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