Bennyp87
Level 1
(0 points)
Q: My mac crashed, and has a firmware password on it and I do know it. What options do I have after I have entered the password to try and restart it safely? If I do not hold option to get to the firmware prompt, I have a blinking file with a question mark.
What options at all do I have from this point forward?
The laptop was transfered to me from my school, and I never worried to take the password off, but luckily I know what it is!
I have a lot of information on it that I need, but I cannot access or do not know how to access beyond the firmware password!
Please help!
I do not know if it matters, but I also updated the ram and was not able to reset after it crashed. Basically I installed, didn't get to reset and it crashed. I have original RAM sticks if need be.
MacBook Pro
Klaus1
Level 8
(48,918 points)
Resetting or changing a password:
For Snow Leopard or earlier: http://support.apple.com/kb/HT1274
For Lion or later: http://support.apple.com/kb/HT6022
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If it's running Mac OS X 10.6.8 or earlier, insert a Mac OS X install DVD, restart with the Option key held down, click on it, and use the Reset Password utility.
If it's running Mac OS X 10.7 or newer, restart with the Command and R keys held down, open the Terminal, and use the resetpassword command:
https://discussions.apple.com/docs/DOC-4101
If the computer has a firmware password set, contact Apple.
