HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
bobbieannmk
Level 1 (0 points)

Q: my phone isnt working

my phone is not working the screen went black and now it has a blue itunes button and the plug picture and nothing is happening when i plug it in to Itunes

iPhone 5s, iOS 6.1.4

Posted on Jan 22, 2014 5:44 PM