ageorge8
Level 1 (0 points)

Q: "MSVCR80.dll Missing"

iTunes no longer starts on my PC the message is: this program cannot start  "MSVCR80.dll Missing".   This program has operated well for months and I have made no alterations other than attempting to install the latest update, what should I do?

Windows 7

Posted on Jan 22, 2014 7:05 PM

by newtonet,Solvedanswer
newtonet newtonet
Level 1 (10 points)
A:

mspanner,

 

Thank you for your suggestion. I followed your suggestion and that seems to have solved the problem.

I only say 'seems' because I still don't know what might have caused the problem in the first place.

 

Thank you again,

 

newtonet

Posted on Jan 23, 2014 7:19 PM

Close
ageorge8

Q: "MSVCR80.dll Missing"

  • All replies
  • Helpful answers

Page 1 of 19 last Next

  • by Caleb89sw,

    Caleb89sw Caleb89sw Jan 22, 2014 7:41 PM in response to ageorge8
    Level 1 (0 points)
    Jan 22, 2014 7:41 PM in response to ageorge8

    The exact same thing happened to me tonight. I'm wondering if there's an issue with the latest update. Hopefully someone will help us out.

  • by Christa622,

    Christa622 Christa622 Jan 22, 2014 8:17 PM in response to ageorge8
    Level 1 (0 points)
    Jan 22, 2014 8:17 PM in response to ageorge8

    No kidding and I can't reinstall an older version. Was planning to buy a new iPhone tomorrow, but reluctant now that I don't have iTunes. Grrr!

  • by DoctorBeef,

    DoctorBeef DoctorBeef Jan 22, 2014 8:23 PM in response to Christa622
    Level 1 (0 points)
    Jan 22, 2014 8:23 PM in response to Christa622

    Add me to the list, my Iphone 5 isnt charging, they told me to restore the phone, i download the update, now i have no itunes or phone. Just great

  • by Jewelette,

    Jewelette Jewelette Jan 22, 2014 8:29 PM in response to ageorge8
    Level 1 (0 points)
    Jan 22, 2014 8:29 PM in response to ageorge8

    Another user recommended System Restore on your PC, and this worked for me!  That should hold it until Apple fixes this same issue that they had in 2011.

  • by DrSchmenge,

    DrSchmenge DrSchmenge Jan 22, 2014 8:49 PM in response to ageorge8
    Level 1 (33 points)
    Audio
    Jan 22, 2014 8:49 PM in response to ageorge8

    Same problem here.  Windows 7 x64.  Tried to do a Windows restore, and that failed too.  Tried to re-run Windows Restore, and now it only shows restore points from 3 years ago!

     

    Itunes was working fine this afternoon.  Installed the update, and now I'm completely hosed.  It not only broke iTunes, but it broke Windows too.

     

    Thanks, Apple.

  • by mspanner,Helpful

    mspanner mspanner Jan 22, 2014 8:56 PM in response to ageorge8
    Level 1 (15 points)
    Jan 22, 2014 8:56 PM in response to ageorge8

    I had same problem tonight.  I fixed it with this:

    - Go to Control Panel --> Programs and Features

    - Sort by "Publisher"

    - Uninstall _every_ Apple Inc. programs (For me it was iTunes, Bonjour, Apple Software Update, Apple Application Support, Quick Time)

    - Restart PC

    - Download and reinstall iTunes.

  • by Mr Illuvatar,

    Mr Illuvatar Mr Illuvatar Jan 22, 2014 8:56 PM in response to ageorge8
    Level 1 (0 points)
    Jan 22, 2014 8:56 PM in response to ageorge8

    Unbelievable.... new iPhone arrives this morning, I do the update so I can transfer to the new phone and this happens.... APPLE SORT YOUR SH*T OUT! I haven't got time to wait while you test technology I've spent a fortune on that shouldnt have been released until it worked!

  • by Caleb89sw,

    Caleb89sw Caleb89sw Jan 22, 2014 8:57 PM in response to DrSchmenge
    Level 1 (0 points)
    Jan 22, 2014 8:57 PM in response to DrSchmenge

    Interesting to hear that this seems to be not just an insolated incident. Hopefully this'll be cleared up soon.

     

    I have a couple questions for people in the know.

     

    1. What is MSVCR80.dll? Is it an important Windows compontant, or is it something associated with Apple?

     

    2. With iTunes and other apple software on the fritz, are those affected more vulnerable to cyber-attacks?

     

    Thanks!

  • by Bakotown,

    Bakotown Bakotown Jan 22, 2014 9:08 PM in response to Christa622
    Level 1 (0 points)
    Jan 22, 2014 9:08 PM in response to Christa622

    I did the same, uninstalled as instructed and now Im not allowed to reinstall ANY version..........ugh!

  • by Anna_H,

    Anna_H Anna_H Jan 22, 2014 10:30 PM in response to ageorge8
    Level 1 (0 points)
    Jan 22, 2014 10:30 PM in response to ageorge8

    Well, I'm in the same boat tonight, too. Got the error about MSCVR80.dll missing. Couldn't get iTunes to even start after that, so I went to the Apple site & downloaded iTunes. Tried to install... get to a certain point and get the following error: Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient priveleges to start system services.

     

    I do have sufficient priveleges. I'm running my laptop as administrator, so I know I have those priveleges. Been looking at some of the suggestions here and am a bit leary of uninstalling everything from Apple after reading Bakotown's post. So I am now sitting here with no iTunes on my laptop and no way to access my library at all.

     

    Kind of frustrated here, Apple!!! So I think I'm gonna shut this thing down, go upstairs where it's warm and play Sims for a while.

     

    Running Windows 7 by the way...

  • by faroult,

    faroult faroult Jan 22, 2014 10:39 PM in response to Anna_H
    Level 1 (0 points)
    Jan 22, 2014 10:39 PM in response to Anna_H

    Bonjour à toutes et tous

     

    Meme problème que vous suite nouvelle mise à jour

    J'espère que Apple va vite sortir un correctif.

  • by Larrylindgren,

    Larrylindgren Larrylindgren Jan 22, 2014 10:46 PM in response to Anna_H
    Level 1 (0 points)
    Jan 22, 2014 10:46 PM in response to Anna_H

    Apple did it to me too. Wasted hours trying to fix it. Removed ITunes and tried to re-install it. Now I got an error message saying that the application tried to incorrectly install the C++ Runtime libraries. It's getting worse by the minute. When are we going to get a resolution to this?

     

     

    Does anyone from Apple ever read these notes or is this just for therapy? Don't they test their installations before distributing them?

  • by faroult,

    faroult faroult Jan 22, 2014 10:50 PM in response to Larrylindgren
    Level 1 (0 points)
    Jan 22, 2014 10:50 PM in response to Larrylindgren

    Re

     

    J'espère qu'Apple suis les messages sur le Support et qu'il réagisse rapidement pour une nouvelle version

  • by otacon72,

    otacon72 otacon72 Jan 22, 2014 10:53 PM in response to ageorge8
    Level 1 (40 points)
    Jan 22, 2014 10:53 PM in response to ageorge8

    Go into Programs and Features and uninstall:

     

    iTunes

    Apple Application Support

    Apple Mobile Device Support

    Apple Software Update

     

    Reboot. Download a fresh copy of iTunes. Right click on the exe file and select Run as Administrator. Should fix the issue.

Page 1 of 19 last Next