ageorge8
Level 1 (0 points)

Q: "MSVCR80.dll Missing"

iTunes no longer starts on my PC the message is: this program cannot start  "MSVCR80.dll Missing".   This program has operated well for months and I have made no alterations other than attempting to install the latest update, what should I do?

Windows 7

Posted on Jan 22, 2014 7:05 PM

by newtonet,Solvedanswer
newtonet newtonet
Level 1 (10 points)
A:

mspanner,

 

Thank you for your suggestion. I followed your suggestion and that seems to have solved the problem.

I only say 'seems' because I still don't know what might have caused the problem in the first place.

 

Thank you again,

 

newtonet

Posted on Jan 23, 2014 7:19 PM

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ageorge8

Q: "MSVCR80.dll Missing"

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  • by Adprosy,

    Adprosy Adprosy Jan 25, 2014 11:00 AM in response to ageorge8
    Level 1 (0 points)
    Jan 25, 2014 11:00 AM in response to ageorge8

    Restore your computer to the point before you installed the iTune new updated software and don't use this new update untill the issue is fixed.

  • by kris2002,

    kris2002 kris2002 Jan 25, 2014 11:43 AM in response to otacon72
    Level 1 (0 points)
    Jan 25, 2014 11:43 AM in response to otacon72

    Thanks otacon72. i hope they give you a bunch of points for that one...

  • by Maradsous,

    Maradsous Maradsous Jan 25, 2014 12:56 PM in response to mspanner
    Level 1 (0 points)
    Jan 25, 2014 12:56 PM in response to mspanner

    I too had the exact same problem today 1/25/14 after the software unsuccessfuly tried to update.  I followed the recommendations of otacon72 and others, to uninstall itunes and related programs and re-install with a fresh copy and am pleased to report that the solution worked. Near as I can tell all my music and podcasts are up to date and working.  Thanks to those who supplied the answers, it would be nice if Apple deigned to weigh in!

  • by Frostequeene,

    Frostequeene Frostequeene Jan 25, 2014 1:53 PM in response to turingtest2
    Level 1 (0 points)
    Jan 25, 2014 1:53 PM in response to turingtest2

    TT2 (Turingtest2) and otacon72 have it right.  I found and followed tt2's suggestion first, and it worked perfectly for me!  THANK YOU!!

     

    This is what tt2 wrote:

     

    Remove all of these items in the following order:

    • iTunes
    • Apple Software Update
    • Apple Mobile Device Support (if this won't uninstall press on)
    • Bonjour
    • Apple Application Support

     

    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.

     

    Follow these steps, and you should be golden.  You can disregard any other Apple software you have on your computer (though I THINK I read where someone suggested uninstalling Quicktime, as well - that iTunes shouldn't/doesn't need it anymore...?  I left it alone on mine and didn't have any problems)

  • by turingtest2,

    turingtest2 turingtest2 Jan 25, 2014 1:55 PM in response to Frostequeene
    Level 10 (88,170 points)
    Apple TV
    Jan 25, 2014 1:55 PM in response to Frostequeene

    iTunes doesn't need Quicktime any more, unless it is to support some obscure file types that still need it.

     

    tt2

  • by Frostequeene,

    Frostequeene Frostequeene Jan 25, 2014 2:16 PM in response to turingtest2
    Level 1 (0 points)
    Jan 25, 2014 2:16 PM in response to turingtest2

    Copy. That's what I thought I read from you in another part of the discussion. Thanks again!

  • by wm6fwayne,

    wm6fwayne wm6fwayne Jan 25, 2014 2:35 PM in response to ageorge8
    Level 1 (0 points)
    Jan 25, 2014 2:35 PM in response to ageorge8

    Thank you OTACON72 for the way to fix this on Itunes.  Your righ on with your analysis.  Much thanks again.

  • by mrbizness1,

    mrbizness1 mrbizness1 Jan 25, 2014 2:41 PM in response to ageorge8
    Level 1 (19 points)
    iPad
    Jan 25, 2014 2:41 PM in response to ageorge8

    I did a system restore back two days and it worked. the restore screen said it renamed some files and they were all Apple related.

  • by mrbizness1,

    mrbizness1 mrbizness1 Jan 25, 2014 4:43 PM in response to mrbizness1
    Level 1 (19 points)
    iPad
    Jan 25, 2014 4:43 PM in response to mrbizness1

    IT ONLY WORKED ONCE, WHEN I PLUGGED MY PHONE INTO THE COMPUTER ITUNES ERROR COME UP LIKE BEFORE.

    COME ON PEOPLE DON'T YOU ROADTEST THESE UPDATES. THIS IS A CROC.

  • by turingtest2,

    turingtest2 turingtest2 Jan 25, 2014 4:55 PM in response to mrbizness1
    Level 10 (88,170 points)
    Apple TV
    Jan 25, 2014 4:55 PM in response to mrbizness1

    In that case follow the earlier advice to remove the recommended components in order, then reinstall.

     

    tt2

  • by RA50,

    RA50 RA50 Jan 25, 2014 5:26 PM in response to ageorge8
    Level 1 (0 points)
    Jan 25, 2014 5:26 PM in response to ageorge8

    Worked like a charm, turingtest...  thanks

  • by soxfan2014,

    soxfan2014 soxfan2014 Jan 25, 2014 7:31 PM in response to otacon72
    Level 1 (0 points)
    Jan 25, 2014 7:31 PM in response to otacon72

    Thanks otacon72.... this worked!

  • by DesertSax,

    DesertSax DesertSax Jan 25, 2014 10:57 PM in response to ageorge8
    Level 1 (0 points)
    Jan 25, 2014 10:57 PM in response to ageorge8

    So, a conservative estimate of 50 thousand of us, who could have billed time to clients, spent 3+ hours trying to fix this, when we could have billed an average of $75/hour during that time.  We would really like to know the name of the incompetent a-hole that released this update and cost our community $11,250,000. I want to make sure they move to Microsoft.

  • by Len Maestro,

    Len Maestro Len Maestro Jan 26, 2014 1:20 AM in response to DrSchmenge
    Level 1 (0 points)
    Jan 26, 2014 1:20 AM in response to DrSchmenge

    This works!!

    After hours uninstalling, reinstalling, disabling virus scans etc. This actually works and NO files are lost including all the ones I added over the years.

  • by Len Maestro,

    Len Maestro Len Maestro Jan 26, 2014 1:31 AM in response to DrSchmenge
    Level 1 (0 points)
    Jan 26, 2014 1:31 AM in response to DrSchmenge

    After hours of restores, installs, uninstalls, I was about to throw the machine away.

     

    DrSchmenge solution works!!! No files lost either, including all the odd ones I'd put in over the years.

     

    Control panel and uninstall;

     

    iTunes

    Apple Application Support

    Apple Mobile Device Support

    Apple Software Update

    Bonjour

     

    Reboot. Download a fresh copy of iTunes, temporarily disable virus scan and Right click on the exe file and select Run as Administrator.

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