ageorge8

Q: "MSVCR80.dll Missing"

iTunes no longer starts on my PC the message is: this program cannot start  "MSVCR80.dll Missing".   This program has operated well for months and I have made no alterations other than attempting to install the latest update, what should I do?

Windows 7

Posted on Jan 22, 2014 7:05 PM

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Q: "MSVCR80.dll Missing"

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  • by abernaert,

    abernaert abernaert Jan 26, 2014 12:09 PM in response to turingtest2
    Level 1 (15 points)
    Jan 26, 2014 12:09 PM in response to turingtest2

    I read that too, but doesnt make a whole lot of sense so far.
    The issue with this update is that a DLL is missing after installing.
    How does that fit in with the previous updater not removing something it should have?

     

    And also another very strange thing:.iTunes doesn't even seem to use msvcr80.dll.
    After reinstalling I can't find the file anywhere.

  • by roundball,

    roundball roundball Jan 26, 2014 12:26 PM in response to mspanner
    Level 1 (0 points)
    Jan 26, 2014 12:26 PM in response to mspanner

    Thank you for posting this.

     

    Started getting that error today and I could find no remedy following logical problem determination approaches.

     

    Your suggestion of "uninstalling everything Apple" out of my laptop, then reinstalling iTunes worked perfectly !

  • by turingtest2,

    turingtest2 turingtest2 Jan 26, 2014 12:29 PM in response to abernaert
    Level 10 (88,066 points)
    Apple TV
    Jan 26, 2014 12:29 PM in response to abernaert

    abernaert wrote:

     

    And also another very strange thing:.iTunes doesn't even seem to use msvcr80.dll.
    After reinstalling I can't find the file anywhere.

     

    I've got plenty of copies, but none in the iTunes/Apple folders. Someyhing related then, like a registry setting to check for a dependency that is no longer required. Whatever the actual cause a workaround in the hand is worth two in...? Well, you know what I mean.

     

    tt2

  • by robbimac627,

    robbimac627 robbimac627 Jan 26, 2014 1:01 PM in response to ageorge8
    Level 1 (0 points)
    Jan 26, 2014 1:01 PM in response to ageorge8

    I did everything you said, but the apple mobile device support refuses to uninstall. everything else has uninstalled. I've tried it five times now and as it gets to the end of the uninstall - it seems to back up and then it just shuts down. NOW WHAT?

  • by abernaert,

    abernaert abernaert Jan 26, 2014 1:08 PM in response to turingtest2
    Level 1 (15 points)
    Jan 26, 2014 1:08 PM in response to turingtest2

    Indeed plenty of copies, but none linking to iTunes or any other Apple product.

  • by daisycharlotte,

    daisycharlotte daisycharlotte Jan 26, 2014 1:08 PM in response to abernaert
    Level 1 (0 points)
    Jan 26, 2014 1:08 PM in response to abernaert

    Well done and thanks for the info as worked a treat!

    I would of been pulling my hair out if I hadn't of seen this.

    Thanks again  

  • by Sam Tomato,

    Sam Tomato Sam Tomato Jan 26, 2014 1:42 PM in response to turingtest2
    Level 1 (0 points)
    Jan 26, 2014 1:42 PM in response to turingtest2

    The prefix "msvc" in msvcr80.dll indicates it is something that programs use that were written using the MicroSoft Visual C++ compiler. msvcr80.dll is used by many, probably all, such programs. It is therefore in the Windows directory, actually in something called the WinSxS folder (see Visual C++ Libraries as Shared Side-by-Side Assemblies) in the Windows folder. So in other words, it is a system file.

     

    msvcr80.dll is mentioned explicitly in Visual Studio 64-bit Components.

     

    It is unlikely that msvcr80.dll is missing from any of our systems. The actual cause of this problem with iTunes is more tecnical than I am capable of understanding and I assume that no one here that is not a developer wants to understand.

  • by abernaert,

    abernaert abernaert Jan 26, 2014 1:49 PM in response to Sam Tomato
    Level 1 (15 points)
    Jan 26, 2014 1:49 PM in response to Sam Tomato

    In other words, no real reason then for iTunes to wine about ths file missing ?!?

    Update 11.1.4 corrupted a registry setting?

  • by roundball,

    roundball roundball Jan 26, 2014 1:53 PM in response to robbimac627
    Level 1 (0 points)
    Jan 26, 2014 1:53 PM in response to robbimac627

    Not to worry...saw that each of the 2-3 times I tried it too.

    Finally I stopped worrying about that, uninstalled everything else Apple, did a clean shutdown / reboot, then downloaded a fresh install of iTunes...and everything fell into place as it should...

  • by parvin8856,

    parvin8856 parvin8856 Jan 26, 2014 2:58 PM in response to otacon72
    Level 1 (0 points)
    Jan 26, 2014 2:58 PM in response to otacon72

    I have been dealing with this annoying issue for the past 48 hours.  I tried your suggestion otacon72 and it worked like a charm. THANKS!!!!  I was beginning to think that iTunes, my playlists/music andcomputer were completely hosed.  Everything was fine after the reinstall.

  • by Ocalagator,

    Ocalagator Ocalagator Jan 26, 2014 3:30 PM in response to abernaert
    Level 1 (0 points)
    Jan 26, 2014 3:30 PM in response to abernaert

    I'm shocked at the very idea!

  • by Marie390,

    Marie390 Marie390 Jan 26, 2014 4:39 PM in response to DrSchmenge
    Level 1 (0 points)
    Jan 26, 2014 4:39 PM in response to DrSchmenge

    How do you set it as Admin as I am struggling to even get it to work right at all - I have uninstalled it I have rebooted it I have downloaded it and it still won't fully download at all any ideas what I could be doing wrong here Suggestions are greatly accepted right now

  • by kris2002,

    kris2002 kris2002 Jan 26, 2014 4:52 PM in response to Marie390
    Level 1 (0 points)
    Jan 26, 2014 4:52 PM in response to Marie390

    In windows 7, all I had to do was right click on the download file and choose "run as administrator".

    Otacon72's solution yesterday worked exactily as advertised. I have tested it pretty thoroughly, and the only hiccup that I could get it to do was itunes stopped responding when I unplugged my iphone immediatly after a sync. It only did that once, and it hasn't repeated...

    Still working great.

  • by mrbizness1,

    mrbizness1 mrbizness1 Jan 26, 2014 5:27 PM in response to abernaert
    Level 1 (19 points)
    iPad
    Jan 26, 2014 5:27 PM in response to abernaert

    it worked for me also in XP and windows 7  . No files missing. thank you

     

     

  • by MandyLR,

    MandyLR MandyLR Jan 26, 2014 5:36 PM in response to ageorge8
    Level 1 (0 points)
    Jan 26, 2014 5:36 PM in response to ageorge8

    For all of you that used Otacon72s solution and said that your libraries were intact when you reinstalled, did you have to enter in your apple ids.  My issue is that we have itunes on our computer under two different accounts.  One is associated with an apple id and the other account has a ton of cds added that were added to a different ipod but an apple id/account was never created.  Will they still have all of there music restored too or does the music need to be backed up?  And how can you backup all the music when this error won't even let you open the  itunes program in general?  Thanks in advance

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