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CEG1984

Q: I am having trouble accessing ITunes Store from Apple TV. It says try again later.

I am having trouble accessing ITunes Store on my Apple TV. It says try again later. Is the service down?

Apple TV, iOS 6.0.2

Posted on Jan 22, 2014 7:26 PM

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Q: I am having trouble accessing ITunes Store from Apple TV. It says try again later.

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 23, 2014 3:32 AM in response to CEG1984
    Level 10 (104,073 points)
    Apple TV
    Jan 23, 2014 3:32 AM in response to CEG1984

    Welcome to the Apple Community.

     

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Restart the Apple TV (Settings > General > Restart).
    2. Restart the Apple TV by removing ALL the cables for 30 seconds.
    3. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    4. Reset the Apple TV (Settings > General > Reset > Reset all settings)
    5. Restore the Apple TV (Settings > General > Reset > Restore)