Itunes does not open. Error MSVCR80.dll pops up. I tried deleting and reinstalling. PLEASE HELP!

same for me

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)

Remove all of these items in the following order:

• iTunes
• Apple Software Update
• Apple Mobile Device Support
• Bonjour
• Apple Application Support

Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selecting Run as Administrator.

See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8

tt2

Worked for me

Thank you! Worked perfectly!

You're welcome. 🙂

tt2

If you reinstall will you lose all playlists?

If so, is there some other way to work around this missing file?

You'll be OK. I've updated my advice slightly to make it clear...

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)

Remove all of these items in the following order:

• iTunes
• Apple Software Update
• Apple Mobile Device Support (if this won't uninstall continue to the next item)
• Bonjour
• Apple Application Support

Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.

The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.

Please note:

Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.

HT1925: Removing and Reinstalling iTunes for Windows XP

HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8

tt2

Thanks turingtest2 !

For some reason my Applle Mobile Device Support will not uninstall. I see you said continue on. Do I just continue on and reinstall without getting that uninstalled?

Indeed, it seems to work out in the end. 🙂

tt2

Hi,

is it really necessary to uninstall itunes and get a new installation? Does Apple try to fix the update?

Yes. For whatever reason an attempt to repair or reinstall iTunes alone won't succeed. 😐

tt2

OMG! Thanks tt2! 🙂 And Thanks to Apple software engineering!! Great job!! 😠

iTunes completely uninstalled, reboot the system, 11.1.4.62 for Win 64bit from the Apple-site downloaded, re-installed, aaaaaaand here we are: it works! 🙂 takes about 8 minutes 😉 Nothing more to do! The complete database is running. Aaaaaaaand my iTunes on my Win-PC now finds my Apple-TV for the first time.😀 A problem that could not even be resolved by the support 😉 All in all, extremly annoying procedure, you have to uninstall REALLY all parts of the Apple software. But after reinstallation, it works 🙂

Bonus side effects too, fantastic! 😀

tt2

Worked for me too! Thank you!