I have a notebook with Win7 and Norton 360 v21.1.0.18. Installation goes without any issues. Once I start itune and connect with itunes store the program aborts without any specific error message before the connection is completed. Has anybody made the same experience with Norton 360? I had no issues on my old computer in a similar environment.
Thanks for your response
Windows 7
Hello,
Sorry for the trouble. I am Vineeth and I am from the Norton Support team.
Are you able to connect to the iTunes store after disabling Norton 360? If so, try allowing iTunes under Smart Firewall. Go to the Firewall Settings in your Norton product. Click Configure next to Program Control. In the Programs list, select iTunes and change the status Allow.
Let me know if that helps!
Thanks!
Vineeth
Norton Support
Vineeth,
thanks for your advice. The status for iTunes is already "allowed". What does "disablng" Norton 360 mean? Do I need to completely deinstall or just disable the complete Firewall?
Thanks
Karlheinz
itunes connectivity issue to itunes store
