Q: itunes 11.1.4 can't see my iphone

I have the same problem i've just updated to 11.1.4 and my computer detects my iphone 5 but itunes does not see it. If there is someone who rezolves this problem please reply.

THX

Andrei

Hy there,

I've solved my problem and in order for you to do soo you have to follow these stept if your running windows:

1'st step is to go into the device manager

2 step is to go to portable devices (it is rught under network adapters)

3 step is to right clic apple iphone and click update drivers

4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers

After that your itunes will pump up alown and youl see your iphone right there.

Good luck and sry for my bad righting.

Andrei

Thanks for putting up that solution, it worked perfectly for me!

You're welcome!!!!

Keep in touch

I can't do the step 3. I can't find anything remotely with Apple written on it

It means that you cannot see you device in my computer and that is another problem!

You have to tell us your entire problem becous if not we cannot guess what is happening.

I am waiting for you to reply all your problem and if i can help you it will be my pleasure!!!

I am not understanding what I need to do. Can you talk me through it please step by step and where to go. Thanks.

I am not understanding what I need to do. Can you talk me through it please step by step and where to go. Thanks. I don't even know where to find the device manager.

1'st step is to go into the device manager ( in order to ghet there you ca push tue start butten and in the seartch menu you bave to write device manager)

2 step is to go to portable devices (it is right under network adapters you cannot miss it)

3 step is to right clic apple iphone and click update drivers

4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers

After that your itunes will pump up alown and youl see your iphone right there.

I hope that this is helpfull!!!

Andrei

Thank you. I figured it out now and it worked.

I dont understand what your problem is!! I am confused? What do you want to do? Tell me the holl problem!!!

i dont understand step 4. what do i do? do i just broswe it ?

Yes where is the broswe button you have to clic it and go to the folders that i've listed.