My apple tv wont work. It only shows the settings and Computer tabs.
It says it's connected to the network but I never had to enter the network password which makes me think that is the problem. Any ideas?
Apple TV
I've run into this problem more than a few times (Apple TV 3rd generation) whenever I did a software update. Tried resetting router, restart, manual network settings, factory restore, etc., to no avail.
The fix for me was to use bluetooth setup from an iPad or iPhone:
On Apple TV go to Settings -> General -> Reset -> Reset All Settings
After a few minutes, the language choice screen will show up on Apple TV
On iPad/iPhone go to Settings -> Bluetooth and let it discover the Apple TV (for me I had to put my iPhone fairly close to the Apple TV)
Once discovered, you'll be prompted for iTunes username/password and the send diagnostic preference on iPad/iPhone
Wifi settings on iPad/iPhone will automatically be copied over to AppleTV
Once this bluetooth setup is complete everything worked for me again!
I've run into this problem more than a few times (Apple TV 3rd generation) whenever I did a software update. Tried resetting router, restart, manual network settings, factory restore, etc., to no avail.
The fix for me was to use bluetooth setup from an iPad or iPhone:
On Apple TV go to Settings -> General -> Reset -> Reset All Settings
After a few minutes, the language choice screen will show up on Apple TV
On iPad/iPhone go to Settings -> Bluetooth and let it discover the Apple TV (for me I had to put my iPhone fairly close to the Apple TV)
Once discovered, you'll be prompted for iTunes username/password and the send diagnostic preference on iPad/iPhone
Wifi settings on iPad/iPhone will automatically be copied over to AppleTV
Once this bluetooth setup is complete everything worked for me again!
Welcome to the Apple Community Kealy.
It may or may not be connected to the network, but it isn't connected to the internet.
What address does it have, did you notice anything else peculiar when setting it up.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Kealy,
I had the same issues, but this KB Article helped me:
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
In short: Configure your ATV network settings mannualy, do a restart and everything works as promised.
It worked for me.
My problems came from Netflix b.t.w.
Somehow this subscription messes up your ATV settings. Strange ...
yes - i had the same (unexpected) problem. i reset the whole thing, but just set it straight up without using the ipad or iphone, and it worked. the whole procedure only took about 5 minutes. thanks for the good tip! g
My tv only shows computer and settings
