Will AppleCare Plus replace a lost Lightning cable?

Just had a few questions.


- My girlfriend lost her Lightning cable to her iPhone 5c, will AC+ send her a new one or am I out of luck?

- What is size the of Lightning cable that comes with the iPhone 5s and 5c? Curious in case I need to buy a new one for her.

- Is the Lightning cable compatiable with all devices, can I use my iPhone 5s Lightning cable to charge my iPad Air and vice versa?

- What are the different sizes the Lightning cable come in? I've looked on here and Best Buy, can't seem to find an exact answer.


Thanks.

iPhone 5c, iOS 7.0.4

Posted on Jan 23, 2014 2:32 AM

Reply
9 replies

Feb 18, 2014 11:18 AM in response to bal1985

Does anyone know exactly what the cables are covered for? Mine is barely tangling by the very inner cables, and I tried to get it replaced, and they guy said apple care plus does not cover them, he said, technically it does, but that I'd have to pay the 79.00 fee, for. Cable! So then what exactly does the care plays plan cover when it comes to cables and headphones.?.

Feb 18, 2014 11:26 AM in response to tex_tech_monk

What "guy" told you this?


All package contents are included with the warranty (iPhone, power adaptor, cable, and earbuds) which is a limited manufacturer's warranty covering manufacturing defects or failures during the warranty period. All package contents are covered for the same with the AppleCare Plus warranty which extends the standard one year warranty by an additional year along with including some partial insurance with a deductible for the iPhone limited to two claims during the two year period.


The $79 fee is the deductible for when the iPhone is exchanged for accidental damage not covered under the warranty, not for the cable. If the cable damage is determined to be caused by accidental damage or abuse, there will be no exchange under warranty.

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Will AppleCare Plus replace a lost Lightning cable?

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