HT201519: Update the software on your AirPort base station
Learn about Update the software on your AirPort base station
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Jan 25, 2014 9:40 AM in response to prakashfromsingaporeby pedro d,Hello there, prakashfromsingapore.
The following Knowledge Base article offers up some great information and troubleshooting steps for your very issue:
http://support.apple.com/kb/ht4356
If you are unable to print, or if you see the message "No AirPrint Printers Found"
Verify that the printer:
- Has power and is turned on. If it has power, turn the printer off and then on again to see if that resolves the issue.
- Is connected to the same Wi-Fi network as the iOS device.
- Has the latest firmware version installed.
- Has paper with enough ink or toner installed.
- Is free of any errors displayed on the printer's control panel.
If necessary, consult the printer documentation or contact the printer vendor for help with the above steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
